Certified Medical Assistant- OLG Internal Medicine Clinic- Grant Mollett- Full Time

Ochsner Clinic Foundation•Lafayette, LA

About The Position

This job provides individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed health care provider. The Certified Medical Assistant supports care delivery for patients of various backgrounds and ages, maintains positive relationships with patients and families, and works with colleagues to facilitate an efficient patient visit. The role also communicates with patients by phone and uses company data systems to document pertinent medical information. The position requires a high school diploma or GED, experience handling confidential information and working in a fast-paced environment with minimal supervision, Medical Assistant certification, and Basic Life Support certification from the American Heart Association. Completion of a formal medical assistant training program is preferred. Candidates should have clinical knowledge, computer proficiency, effective communication skills, and strong interpersonal and customer service skills. The work takes place in a patient care area and involves direct patient contact and routine exposure to blood, body fluids, tissue, and specimens that may contain communicable diseases. There may also be occupational exposure to hazardous medications or waste. The physical demands are classified as Medium Work, including exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.

Requirements

High school diploma or GED.
Experience working with and maintaining confidential information.
Experience working in a fast-paced environment with minimal supervision.
Medical Assistant certification.
Basic Life Support (BLS) certification from the American Heart Association.
Clinical knowledge.
Proficiency using computers, software, and web-based applications.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
Strong interpersonal and customer service skills.
Ability to meet the physical demands of Medium Work: exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.

Nice To Haves

Completion of a formal medical assistant training program.

Responsibilities

Supports the patient and provider throughout the patient visit.
Ensures the patient and provider are prepared for the visit.
Ensures the patient’s questions are answered before they leave and prepares the room for the next appointment.
Provides excellent patient service through effective communication by phone and in person.
Completes appropriate documentation, including patient registration when necessary.
Maintains clinical knowledge, technical skills, training, and credentials through professional development.
Follows Department of Transportation Workplace Drug and Alcohol Testing Program procedures when working in an occupational health clinic.
Adapts behavior to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permissions, and adapting communication style.
Performs other duties as assigned and complies with applicable policies and standards.
Remains knowledgeable about and complies with applicable laws, accreditation standards, and regulatory requirements.
Reports known or suspected unethical conduct and patient or employee safety, privacy, or other compliance concerns.