Certified Medical Assistant |Full-Time|

Heritage Health - Idaho•Coeur D'Alene, ID

10h•$21 - $30•Onsite

About The Position

Heritage Health is seeking a full-time (1.0 FTE) Medical Assistant to join our team in Coeur d’Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. All documentation must be initialed, signed and dated. Regular and predictable attendance is an essential function of this position. Other job-related duties as assigned.

Requirements

Completion of nationally accredited Medical Assistant program or relevant work experience and certification as a Registered Medical Assistant.
Certification from a nationally recognized organization (AAMA, NHA, NCCT or AMT) or must obtain within six (6) months of hire.
BLS or ACLS certification or must obtain within 90 days of hire.
Valid driver’s license and reliable transportation if hired for a float position.
Successful completion of a nationally accredited Certified Medical Assistant certification program or relevant work experience and national certification or registration as a Medical Assistant.
Ability to solve complex practical problems
Positive interpersonal, communication & persuasion skills over the phone, computer & in person
Must be able to simultaneously manage several objectives and assign priorities
Deal with a wide variety of variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written or oral form
Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues
Ability to work overtime as needed, maintain alertness & meet the controlled substance policy.
Good judgment and sound decision making and conflict management skills to inspire confidence from the customer
Manage complex analysis and use deductive reasoning

Nice To Haves

Minimum of one year of prior outpatient medical assistant experience preferred.

Responsibilities

Timely rooming of patients, performing vital signs, taking chief complaint, and verifying medication list.
Required vital signs on each patient: annual height; weight, pulse, respiratory rate, blood pressure. Oximetry when indicated.
Prepping exam room and patient for procedures, such as minor surgery, physicals, female exams, etc.
Remain in exam room for all pelvic, breast, rectal, or genital examinations.
Complete paperwork related to office visit (lab requisitions, pathology forms, WHC forms).
Clean examination rooms after each visit and at the end of each day.
Restock exam rooms weekly and as needed.
Call patients with lab and/or test results after provider has reviewed results and written recommendations.
Return all patient phone calls promptly. Same day call-backs are preferred. All calls must be returned within 24 hours. Urgent calls should immediately be brought to the provider’s attention.
Document critical lab values/test results when received via telephone and immediately bring results and chart to provider.
All PT/INR results should be brought with chart to provider on the day in which results are received.
Pharmacy refills may be done after the provider has approved. Document all refills on medication refill sheet. Update medication log at each appointment. Provide samples/stock medications to patients as instructed by provider. Providers must check to ensure proper medication is being dispensed.
Sample meds to be checked weekly for expiration dates and log completed.
Enter diabetic patient information into the PECOS registry daily.
Perform injections, vaccinations, finger-sticks, urinalysis, urine pregnancy testing urine drug screens as directed by provider.
Complete all documentation related to childhood vaccinations – Vaccination record IRIS forms, parental consent/refusal forms. Log all injection lot #, expiration date, site.
Make referrals as requested by provider; complete Health Connection referrals for Medicaid patients. Fill-out vouchers if indicated.
Schedule diagnostic tests (mammograms, echocardiograms, MRI, CT, etc.)
All work assigned by supervisor or provider must be completed in the week in which it was assigned. All Friday work should be completed no later than Monday. All work assigned prior to long holiday weekends must be done prior to the end of the workday.
Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.

Benefits

100% employer-paid medical, dental, and vision insurance for full-time employees.
Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO—covering vacation, personal, sick, and holiday time.
Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.
403(b) retirement plan with automatic enrollment and a competitive employer match—100% of the first 3% and 50% of the next 2% you contribute.
Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.
Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
Student loan repayment program for eligible positions
LifeFlight membership for emergency medical transport
Access to a dedicated benefits advocate team for personalized support.
$3,000 sign-on bonus is available to new team members as part of this opportunity.