Certified Medical Assistant (CMA) Spine & Neurosciences Clinic

Duke Careers•Durham, NC

1d•Onsite

About The Position

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Requirements

Graduation from accredited Medical Assistant program strongly preferred.
High school or GED graduation required.
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
BLS required.
Good customer service skills.
Ability to understand and follow oral and written instructions.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
Working knowledge of sterile techniques and special procedures that are applicable to work performed.
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
Working knowledge of infection control procedures and safety precautions.
Age specific competencies.
Daily clinic preparation process; registration, scheduling, charge posting, order entry.
Able to document and communicate pertinent information.
Ability to establish and maintain effective working relationships with patients and clinic staff.
Typing skills.
Medical terminology.

Nice To Haves

Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
1 year of clinical experience as a Medical Assistant, Certified in a clinical setting (for Level II).
2 years of clinical experience as a Medical Assistant, Certified in a clinical setting (for Level III).
3 years of clinical experience as a Medical Assistant, Certified in a clinical setting (for Level IV).
1 year of experience will be provided for an Associate degree in Medical Assisting.
Applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV.

Responsibilities

Takes medical histories and records vital signs.
Explains treatment procedures to patients.
Prepares patients for examinations and procedures.
Assists the medical and nursing staff during examination and procedures.
Collects and prepares laboratory specimens.
Performs basic laboratory tests in the clinic/office.
Takes electrocardiograms.
Removes sutures/staples.
Changes sterile and non-sterile dressings.
Promotes patient/family understanding of the educational content and their involvement in the plan of care.
Documents in the patient record.
Disposes of contaminated supplies.
Performs instrument processing.
Performs high level disinfection and sterilization of medical instruments.
Telephones prescriptions to a pharmacy.
Prepares and administers medications as directed by a physician.
Authorizes drug refills as directed.
Performs other clinical functions as delegated and supervised by the physician.
Greets patients.
Answers telephones.
Schedules appointments to include arrive appointments in MaestroCare.
Checks out patients.
Schedules referrals.
Arranges for hospital admissions and laboratory services.
Updates and files patient medical records.
Fills out insurance forms.
Handles billing and bookkeeping to include receiving copays and collections on account balances.
Handles correspondence.
Orders clinical and clerical supplies and forms.
Performs other administrative duties as directed.
May be requested to be a liaison for clinic activities such as Joint Commission and falls.
May participate in clinic committees.