Certified Medical Assistant/Patient Representative

Methodist Health System•Dallas, TX

About The Position

The Medical Assistant works under the general direction of a physician or nurse, providing healthcare to individuals and families as instructed by the physician. The role performs routine clinical processes as directed by the physician, participates in patient education, enters appropriate documentation into patient charts, and performs other duties within the scope of licensure. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Its network includes more than 92 ambulatory clinics, an urgent care clinic, and a virtual care service called MethodistNOW.

Requirements

Graduation from an accredited Medical Assistant program.
National or Registered Medical Assistant certification.
Valid CPR certification.
Requires full range of body motion, including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.
Extensive standing and walking.
Frequent exposure to potentially infectious agents, communicable diseases, toxic substances, medicinal preparations, and other conditions common to a physician’s office.
Ability to work under stressful conditions or irregular hours.

Nice To Haves

Two or more years of professional medical assisting experience in a practice setting is preferred.

Responsibilities

Maintain strict patient confidentiality and use discretion when discussing patient information.
Implement patient care under the guidance and direction of physicians, medical assistants, and/or office managers.
Screen phone calls during triage when appropriate and under physician supervision; refer any situation requiring a medical decision immediately to a physician.
Perform intramuscular, intradermal, or subcutaneous injections and document them completely.
Assist physicians and/or medical assistants in providing nursing care in accordance with clinic policies and procedures.
Take patient histories and vital signs.
Check medications monthly for expiration, maintain appropriate documentation, and dispose of expired medications.
Unpack and maintain medical supplies and vaccines and keep the supply closet organized.
Assist with prescription refills by fax, e-prescription, or phone, and update the patient medication module.
Demonstrate knowledge and use of infection control procedures.
Clean and disinfect instruments and maintain autoclave quality assurance reports.
Participate in patient education and enter appropriate documentation into patient charts.
Perform other duties as assigned.