Certified Medical Assistant (MA II) - Virtual Health

Advocate Health and Hospitals CorporationNew Berlin, WI
Remote

About The Position

This is a full-time position in the Department of Digital Medicine - Virtual Practice Support, working Monday - Friday, 8:00 am - 5:00 pm. The role involves managing practice flow, rooming patients, reinforcing education, managing prescriptions and medications, handling messaging and communication, and communicating test results. The pay range is $22.90 - $34.35 per hour.

Requirements

  • High School Diploma or GED required.
  • Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
  • Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).
  • Two years of experience in a clinical practice setting as a Medical Assistant.
  • Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
  • Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
  • Demonstrates customer service skills that support a positive patient experience.

Nice To Haves

  • Prefer internal in Wisconsin or Illinois

Responsibilities

  • Helping manage practice flow
  • Rooming
  • Patient Education
  • MAs may reinforce education as well as distribute and review preapproved/preprinted materials with the patient
  • Prescription and Medication, Management
  • Messaging, Communication (Electronic or Telephonic) Protocols, Use of Basic Written This EXCLUDES the use of triage protocols
  • Test Result, Communication

Benefits

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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