Certified Medical Assistant (MA II) - Virtual Health

American Addiction Centers•New Berlin, WI

1d•$23 - $34•Remote

About The Position

This is a full-time position within the Department of Digital Medicine - Virtual Practice Support, focusing on Virtual Health. The role involves managing practice flow, patient education, prescription and medication management, electronic and telephonic communication, and communicating test results. The position operates Monday through Friday from 8:00 am to 5:00 pm.

Requirements

High School Diploma or GED required.
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).
Two years of experience in a clinical practice setting as a Medical Assistant.
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
Demonstrates customer service skills that support a positive patient experience.
Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
Ability to lift 35 pounds without assistance.
Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.

Nice To Haves

Prefer internal in Wisconsin or Illinois

Responsibilities

Helping manage practice flow
Rooming
Patient Education (reinforce education, distribute and review preapproved/preprinted materials)
Prescription and Medication Management
Messaging, Communication (Electronic or Telephonic) Protocols, Use of Basic Written
Test Result, Communication