About The Position

Novant Health Urgent Care (formerly Doctors Care) is part of the Novant Health family based in North Carolina and provides exceptional healthcare through its network of more than 50 urgent care centers and 20 physical therapy facilities across South Carolina. The Columbia-based headquarters delivers non-medical management and administrative services to support these locations. For decades, Novant Health has been committed to delivering exceptional, convenient, and affordable healthcare experiences to families and communities throughout the Palmetto State. This role is for a medical assistant who will prepare patients for their physician visit by taking vitals, documenting vital information from patients into the EMR system, and assisting with front desk duties such as taking phone calls, updating patient demographics, and offering outstanding customer service.

Requirements

  • High School diploma or equivalent
  • Completion of an Accredited Medical Assisting Program
  • Current Certified Medical Assistant or Registered Medical Assistant
  • Computer skills
  • Basic medical terminology
  • Healthcare Provider CPR certification
  • Trained in OSHA/HIPAA compliance
  • Willing to work 12 hour shifts and weekends
  • Willing to work at other centers as needed
  • Effective verbal and written communication skills
  • Ability to reflect our mission, vision, and values through actions and conduct.

Nice To Haves

  • Associate’s degree in medical assisting

Responsibilities

  • Collects patient demographics, medical history, prescription and pharmacy information and records it for the provider.
  • Recognizes patient distress and notifies the provider accordingly.
  • Collect laboratory specimens including phlebotomy
  • Performs laboratory tests
  • Performs data collection and testing for occupational health clients
  • Prepares and administer medications as delegated by a physician, physician assistant and nurse practitioner.
  • Exhibits professional behavior and provides excellent customer service to both internal and external customers at all times.
  • Operates general office equipment such as personal computer, copier, fax machine, etc.
  • Ability to effectively utilize EMR software.
  • Supports provider by performing excellent patient care through effective communication.
  • Ensure all patient rooms and equipment are in working condition.
  • Provides coverage at other clinic locations within the region as requested and/or needed.
  • Other duties as assigned.

Benefits

  • Competitive wages with annual market data review
  • Incentive Pay Program
  • Continuing Education Reimbursement
  • Eligible employer under the Public Service Loan Forgiveness (PSLF) Program
  • UpToDate Subscription
  • Generous PTO
  • 403(b) with 100% vested match
  • Health, dental, vision insurance
  • Health Reimbursement Account
  • Flexible Spending Account
  • Short term and Long-term Disability
  • Whole and Term Life Insurance
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