Certified Medical Assistant (CMA) III

Axia Women's Health • West Chester, PA

8d • Onsite

About The Position

Axia Women’s Health is hiring a Certified Medical Assistant III for Chester County OB/GYN, serving locations in West Chester, Downingtown, Exton, and Kennett Square. This on-site role supports physicians and other healthcare providers in delivering quality patient care. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with availability to work at least one evening shift per week. The role may also require coverage at satellite locations as needed.

The CMA III provides clinical and administrative support throughout patient visits, including rooming patients, documenting clinical information, assisting with examinations and procedures, administering medications, collecting specimens, performing blood draws and tests, and communicating with patients and providers. After successful completion of competency skills training, the CMA III also assists with office-based surgical procedures. The role includes inventory management, patient safety and compliance, and training and orienting new CMAs.

Requirements

• High school diploma or equivalent.
• Current national Medical Assistant credential, such as CMA, RMA, NCMA, or CCMA.
• CPR certification is required if performing office-based surgeries.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Compassionate and empathetic approach to patient care.
• Time management skills, including the ability to prioritize tasks and patients simultaneously.
• Ability to work collaboratively within a team.
• Adaptability and willingness to adjust to changing priorities and conditions.
• Strong knowledge of Microsoft Office Suite.
• Proficiency with electronic health record (EHR) systems.
• Ability to work a flexible schedule and provide coverage at satellite locations as needed.

Nice To Haves

• One or more years of experience as a Certified Medical Assistant.
• OB/GYN or women’s health experience.
• Experience with eClinicalWorks (EMR).

Responsibilities

• Greet patients professionally, escort them to exam rooms, and help ensure their comfort.
• Prepare patients for examinations and complete clinical intake.
• Maintain accurate and detailed patient records.
• Measure and document blood pressure, height, weight, and temperature.
• Use appropriate chaperone techniques and document chaperone activity.
• Assist with patient examinations and routine office procedures, including colposcopy, IUD insertions, and endometrial biopsies.
• Administer medications and injections as ordered by providers.
• Collect and prepare laboratory specimens, perform blood draws, and perform CLIA-waived tests according to Axia and Care Center protocols.
• Enter and send medication and test orders through computerized physician order entry according to provider instructions.
• Clean, disinfect, and sterilize medical instruments, and keep exam rooms clean and stocked.
• Provide patients with information about procedures, medications, and follow-up care.
• Respond to patient inquiries in person and by phone; answer calls, relay messages to providers, and provide instructions or follow-up information as directed.
• Assist with scheduling appointments and follow-up visits.
• Perform Nonstress Tests (NSTs) appropriately.
• Communicate patient needs and concerns accurately and promptly.
• Monitor medical supply inventory, maintain stock levels, place orders as needed, and ensure proper storage and organization.
• Promote patient safety and collaborate with physicians, providers, nurses, and other staff to support efficient practice operations.
• After successful competency skills training, assist with office-based surgical procedures, including preparing the procedure room, ensuring equipment availability, supporting providers during surgery, and completing post-surgical processes such as disinfection.
• Oversee the orientation and training of new CMAs on clinical protocols, safety guidelines, and patient care procedures.
• Safely assist patients with mobility and transfers between examination rooms and treatment areas.
• Follow standard operating procedures and policies, including HIPAA and OSHA requirements, and adhere to practice policies, procedures, and protocols.
• Participate in team meetings and quality improvement initiatives.
• Model the organization's mission, vision, and values; demonstrate ethical behavior and professionalism; and contribute to a positive, collaborative workplace culture supporting strategic goals.

Benefits

• Full-time benefit eligibility beginning the first of the month after hire.
• Immediate 401(k) contribution option, with employer match after one year.
• Generous paid time off, with additional time off for volunteering.
• Choice of multiple medical insurance plans.
• Access to Axia providers at little to no cost through Axia’s medical insurance.
• Axia-paid life insurance.
• Short-term and long-term disability insurance.
• Free counseling for colleagues and family members, including parents and parents-in-law.
• Discounts on hotels, theme parks, gym memberships, and more through the Great Works Perks Program.
• Optional dental, vision, supplemental life insurance, FSA, HSA with employer contribution, identity theft, long-term care, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED