CMA - Certified Medical Assistant, Stephenson Cancer Center, Urology, Full-Time Days

OU Health•Oklahoma City, OK

About The Position

The Certified Medical Assistant II works alongside physicians and advanced practice providers to deliver direct patient care in an ambulatory setting, following state and federal guidelines. The role combines clinical and administrative duties and helps patients feel at ease and understand provider instructions. The position involves moderate exposure to hazardous risks, including potential exposure to infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals. Standard precautions must be followed. This is a safety-sensitive position under Oklahoma law and is subject to a zero-tolerance drug and alcohol standard.

Requirements

High school diploma or GED.
Three to five years of experience in patient care as a medical assistant or in a similar patient care role.
Basic Life Support certification from the American Heart Association, required upon hire.
One of the following certifications, required upon hire: Medical Assistant (AMT); Registered Medical Assistant (American Association of Medical Personnel); Registered Medical Assistant (American Allied Health); Certified Medical Assistant (AAMA); Certified Clinical Medical Assistant (National HealthCareer Association); National Certified Medical Assistant (NCCT); or Nationally Registered Certified Medical Assistant (National Association for Health Professionals).
Advanced knowledge of medical terminology.
Ability to interact professionally with healthcare practitioners and patients.
Ability to communicate information effectively.
Ability to observe and obtain information from relevant sources.
Ability to work independently and as part of a team.
Detail orientation and ability to complete work tasks.
Ability to maintain composure in difficult situations.
Understanding and sensitivity to the needs of others.
Must comply with the zero-tolerance drug and alcohol standard applicable to this safety-sensitive position.

Nice To Haves

Completion of an accredited Medical Assistant Program.

Responsibilities

Provide direct patient care, including taking vital signs and patient histories, venipuncture, and coordinating lab work, x-rays, referrals, and patient phone messages as directed by a provider or clinical supervisor.
Adhere to applicable National Patient Safety Goals.
Contribute to patient assessment and reassessment, and monitor and document patient status.
Manage a large call volume while maintaining excellent telephone etiquette.
Organize workflow to meet patient needs in a timely manner.
Retrieve and transport medications, instruments, and supplies as needed.
Follow standard precautions.
Stock exam rooms, take inventory, and order supplies.
Arrange appointments and scheduling with other healthcare professionals and facilities.
Assist with procedures, including maintaining a sterile field and labeling specimens when necessary.
Gather and document information about patient condition, including lab values, pain levels, education needs, nutritional status, and potential complications.
Clean, sterilize, and/or high-level disinfect scopes, probes, instruments, and equipment according to manufacturer instructions for use.
Participate in developing, implementing, and evaluating the plan of care and appropriate patient care interventions, including directed administration of oral, intramuscular, intradermal, and subcutaneous medications, excluding narcotics.
Reinforce patient education about medications, post-surgical care, special diets, and changes in treatment plans.
Transmit prescription refills as directed.
Arrange hospital admissions and patient care services.
Precept new medical assistants as needed.
Participate in daily compliance audits, chart checks, and safety-event reporting.
De-escalate patient concerns.