Certified Medical Assistant-Floater

New Life Medicine•Norton, TN

1d•Onsite

About The Position

This position is for a Certified Medical/Nursing Assistant (CMA/RNA/CNA/CCMA) who will work Monday-Friday from 8am-5pm. The role is a floater position, requiring the individual to work between the Norton, VA and Castlewood, VA clinics. The assistant will support physicians, nurse practitioners, and other healthcare providers with patient examinations, procedures, and medication administration. Key duties include performing routine clinical tasks such as triage, taking vital signs, drawing blood, and collecting specimens. The role also involves patient education, managing patient records, scheduling appointments, and coordinating referrals. The assistant will handle patient check-in/check-out, manage communications, maintain medical supplies, and participate in quality improvement initiatives. A significant part of the role involves assisting in the management and monitoring of patients receiving addiction treatment, including medication-assisted treatment (MAT), and providing support in behavioral health interventions. The position requires maintaining a safe work environment and adhering to professional standards and regulations.

Requirements

High school diploma or equivalent
Certification from an accredited Medical/Nursing Assistant program
Current CMA, RMA, CNA, or CCMA certification and licensure
Previous experience in a clinical setting, preferably in behavioral health, addiction medicine, or primary care
Excellent interpersonal and communication skills
Strong organizational and time management abilities
Proficiency in electronic medical records (EMR) systems
Knowledge of medical terminology and clinical procedures
Ability to work effectively in a team-oriented environment

Responsibilities

Assist physicians, nurse practitioners, and other healthcare providers with patient examinations and procedures.
Administer medications and injections as directed by healthcare providers.
Perform routine clinical tasks, including triage, taking vital signs, drawing blood, and collecting laboratory specimens.
Support patient care delivery by helping health care providers during examinations; preparing lab specimens; disposing of contaminated supplies; telephone prescriptions to pharmacies; authorizing medication refills as directed by physician; drawing blood.
Conduct patient education on health management, treatment plans, and preventive care.
Greet and escort patients to examination rooms.
Obtain and document patient medical histories, current symptoms, and other relevant information.
Ensure patient confidentiality and maintain accurate and up-to-date medical records.
Schedule appointments, follow-up visits, and coordinate referrals to specialists as needed.
Provide emotional support and reassurance to patients and their families.
Manage patient check-in and check-out processes, including verifying insurance information and collecting co-pays.
Answer phone calls, respond to patient inquiries, and manage electronic communications.
Maintain inventory of medical supplies and place orders as necessary.
Participate in staff meetings, training sessions, and quality improvement initiatives.
Assist in the management and monitoring of patients receiving addiction treatment, including medication-assisted treatment (MAT).
Provide support in behavioral health interventions, including patient screenings, assessments, and follow-up care.
Prepare examination rooms and ensure they are clean and well-stocked with necessary supplies.
Maintain safe and secure work environment by following and enforcing standards and procedures; complying with legal regulations.
Serve and protect the physician or health care provider practice by adhering to professional standards, policies, procedures, and all federal, state, and local requirements.
Enhance the health care facility’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.