About The Position

The Certified Medical Assistant Float supports the daily operation of Tennessee Orthopaedic Alliance clinics and partners with clinical and administrative staff to provide excellent patient service. The role involves assisting with patient intake, examinations, treatments, clinical procedures, scheduling, and record maintenance. The position floats between Mt. Juliet and Lebanon.

Requirements

  • Willingness to float between Mt. Juliet and Lebanon.
  • Current, unencumbered Medical Assistant certification through a sanctioned third party, such as ARMA, NHA, AAMA, NCCT, or AMT.
  • At least one year of experience working as a medical assistant.
  • Exceptional focus on the patient experience.
  • Passion for providing excellent care and compassion to patients and their families.
  • Energetic and enthusiastic approach to work.
  • Ability to manage patient flow swiftly and accurately without diminishing focus on patient care.
  • Flexibility to adjust to changing daily needs.
  • Dependability and ability to arrive at work on time.
  • CPR certification and training.

Nice To Haves

  • Experience in an orthopaedic environment.

Responsibilities

  • Escort patients from the waiting room to the exam room.
  • Take medical histories, obtain chief complaints and vital signs, and prepare patients for examination and treatment.
  • Review patient charts and files for completeness.
  • Prepare equipment and supplies for clinical procedures, including aspirations, injections, and X-rays.
  • Administer injections and remove casts, splints, and dressings as directed by a physician.
  • Prepare prescriptions as directed by a physician.
  • Assist with scheduling tests and treatments.
  • Coordinate patient surgeries, including scheduling and arranging insurance coverage and pre-certification when needed.
  • Respond to patient and payor phone calls.
  • Order and maintain clinical and office supplies and equipment.
  • Maintain patient files in the EHR and document as necessary.
  • Participate in professional development activities and maintain professional affiliations.
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