Certified Medical Assistant Float

UROLOGY CLINICS OF NORTH TEXAS PLLC•Flower Mound, TX
•Hybrid

About The Position

Urology Clinics of North Texas is seeking a Certified Medical Assistant Float to provide clinical support to physicians and APPs in delivering patient care and administrative support. This role will primarily cover the Flower Mound and Grapevine clinics, with the flexibility to float to Carrollton or Fort Worth clinics as needed. The ideal candidate will maintain a basic understanding of urology-related terminology, medications, procedures, and instruments, and possess excellent communication and interpersonal skills. This position requires a professional demeanor, the ability to multitask with close attention to detail, and proficiency in medical office procedures, specimen collection, vital signs, urinalysis, catheterization, and instrument sterilization. Basic computer skills and familiarity with EMR/PM and Document Management Systems are essential. A valid Certified Clinical Medical Assistant Certification and willingness to travel between locations are required.

Requirements

  • Maintain a basic understanding of urology-related terminology, medications, procedures and instruments used.
  • Analyze and prioritize information to maintain a well-organized and efficient clinical structure.
  • Utilize good communication skills during interactions with parents, patients, coworkers and providers.
  • Achieve and maintain positive working relationships and rapport with ALL coworkers, physicians, employees and other health care providers to ensure quality delivery and promotion of health care.
  • Work should be performed in accordance with established procedures and by using independent judgment and discretion.
  • Must have excellent interpersonal skills as well as verbal and written communication skills.
  • Must maintain a professional appearance and demeanor.
  • Appropriate work attire is scrubs at all times.
  • Must have the ability to multi-task and pay very close attention to detail.
  • Must have the knowledge of medical office methods and procedures.
  • Must have the ability to perform specimen collection, vital signs, urinalysis, catheterization and instrument sterilization.
  • Must have basic computer skills and an understanding of the practices EMR/PM and Document Management Systems.
  • Maintain MA certification and required CEUs.
  • Must be willing to travel between several locations on an as needed basis.
  • Active Certified Clinical Medical Assistant Certification

Responsibilities

  • Provide clinical support to physicians and APPs in the delivery of patient clinical care and administrative support.
  • Open the clinic, including unlocking doors, turning on lights, starting computers, preparing charts, opening restrooms and exam rooms, testing urine controls, and turning on equipment.
  • Schedule surgeries.
  • Maintain an efficient patient flow for the provider.
  • Answer incoming calls requiring MA assistance and discuss acute symptoms with the physician when necessary.
  • Return patient calls and process prescriptions in a timely manner.
  • Process and document all prescriptions in the patient's EHR.
  • Document calls and any outside communications in the patient's record in EHR.
  • Perform any tests or tasks assigned by the Provider.
  • Prepare and assist the Provider with exams and procedures.
  • Clean, prepare, and stock exam rooms, lab area, and restrooms daily.
  • Prepare specimens for the lab as necessary.
  • Adhere to the lab insurance matrix for all specimens to be sent out.
  • Administer injections and draw blood using aseptic technique.
  • Clean, disinfect, and sterilize instruments daily.
  • Perform catheterization using sterile technique.
  • Document all necessary MA workflow in the appropriate EHR templates.
  • Complete reports for missing results as given by the Administrator.
  • Complete all logs required by OSHA within the time frame as outlined by OSHA (e.g., exam room cleaning logs, freezer temp log, eye wash station log, fridge temp log).
  • Manage and maintain any CLIA requirements as necessary.
  • Manage and maintain all OSHA standards.
  • Maintain stock of all medical supplies necessary for clinic use.
  • Place orders with Henry Schein or notify Administrator of supply needs.
  • Complete/process all prior authorizations for medications.
  • Complete/process all Title 19s as needed.
  • Complete Letter of Medical Necessity as needed.
  • Perform chart take down daily/weekly as needed.
  • Place all PHI and any reports that have not previously been scanned in the appropriate scan bins for staff to scan.
  • Ensure all chart notes are in patient charts for the providers assisted during the week and shred dictation notes once verified.
  • Ensure all files in exam rooms and providers' files are stocked on a weekly basis or daily if needed.
  • Perform weekly spore testing for the autoclave.
  • Maintain cystoscope pressure testing/cleaning/sterilization station daily with proper documentation.
  • Clean and maintain the supply and sample cabinet.
  • Notify call center of physician schedule changes.
  • Complete all patient phone calls by the end of each day.
  • Schedule outpatient or inpatient surgeries or services as assigned.
  • Perform any tasks, duties, or special projects as assigned by the Administrator.
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