Certified Medical Assistant (CMA) Medical Oncology Clinic

Duke Careers•Durham, NC

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organizationNurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Department Profile The Medical Oncology Clinic provides care for comprehensive therapy services for patients with breast, prostate, lung, head and neck, gastrointestinal and skin cancers. This clinic provides a stimulating, professional, and nurturing environment for nurses to grow their knowledge base, advance their nursing skills, and develop their critical thinking. Active team delivering exemplary care for each patient to ensure an excellent patient experience. Occ Summary The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Requirements

Good customer service skills
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required
Working knowledge of sterile techniques and special procedures that are applicable to work performed
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting
Working knowledge of infection control procedures and safety precautions
Age specific competencies
Daily clinic preparation process; registration, scheduling, charge posting, order entry
Able to document and communicate pertinent information
Ability to establish and maintain effective working relationships with patients and clinic staff
Typing skills
Medical terminology
Levels II and III -- Ability to independently seek out resources and work collaboratively
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureauof Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level I -- No experience required.
Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting.
Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting.
Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting.
Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.
General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV.
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA orARMA required. BLS required.
Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Responsibilities

The CMA takes medical histories and records vital signs
Explains treatment procedures to patients, and prepares patients for examinations and procedures
Assisting the medical and nursing staff during examination and procedures
Collecting and preparing laboratory specimens
Performing basic laboratory test in the clinic/office
Taking electrocardiograms
Removing sutures/ staples
Changing sterile and non-sterile dressings
Promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record
Disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments
Telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed
The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling
Arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances
Correspondence, and ordering clinical and clerical supplies and forms
May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.