Recurrent Staff Employee-Certified Medical Assistant (CMA)
About The Position
Employees in this classification provide patient care management to an assigned clinic in the areas of clerical and clinical duties. In a clinical setting, the employee receives direct supervision from a physician or nursing supervisor. In an office setting, the employee receives direct supervision from the department administrator. Work is performed under usual office and clinic conditions and may be stressful when working under emergency conditions. This position must be supervised by a Registered Nurse. The Texas Tech Physicians Family Medicine Clinic is committed to providing high-quality medical care for individuals of all ages and is dedicated to providing an excellent training environment for Family Medicine Physicians. Our clinic is a fast-paced, team-oriented environment where the patient always comes first. This position in Family Medicine is for PRN shift work with family-friendly hours. Family Medicine is looking for CMAs, PCTs, EMTs, and Paramedics to work with patients and perform the tasks listed below.
Requirements
- A minimum of a High School diploma or equivalent.
- Graduation from an approved certified program for assistants in the area of required specialty.
- Certification by an approved accredited certifying agency in the specialty that particular work will be performed.
Responsibilities
- Welcoming patients warmly with compassion.
- Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response to all members of the health care team.
- Working collaboratively with other health care team members to ensure patient needs are met and clinic operations are efficient.
- Assisting nurse manager in ensuring all team members are meeting service standards and following department guidelines.
- Identifying needs for improvement and opportunities to recognize excellence in the performance of all team members.
- Taking and recording accurate vital signs and measurements as well as assisting with exams and procedures.
- Participating in the identification of patients needs for referrals as well as implementing teaching plans for patients and their families in accordance with individual care plans.
- Managing refill requests and administering medications to patients following policies and procedures for medication management.
- Assisting with managing patient information for the Texas Tech Physicians Family Medicine Clinic involving managing and tracking all forms, faxes and medical records including incoming and outgoing correspondence.
- Responding to and follow up on all messages in the electronic health record daily as well as releases of information as requested.
- Promoting good communication and build positive relationships within the Texas Tech Physicians system as well as external community clinics and clinicians.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
