Certified Medical Assistant (CMA) Specialist

New Horizon Family Health ServicesGreenville, SC
Onsite

About The Position

The Certified Medical Assistant Specialist provides routine care for patients who present to New Horizon Family Health Services. The Medical Assistant aids the nursing personnel, clinical team, and Providers as necessary. The Medical Assistant will be expected to cover all sites based on coverage needs, and will assist newly hired CMAs to develop their clinical skills while adapting to established clinical procedures that support patient flow and provider productivity.

Requirements

  • Certified medical assistant (CMA) or equivalent education/training as specified in the qualifications section.
  • Three (3) years of outpatient primary care experience working as a medical assistant providing direct patient care
  • Must maintain a current and active Basic Life Support (BLS) certification from an approved provider, in accordance with organizational and position requirements. Certification must be obtained through a hybrid or in-person course offered by the American Red Cross or the American Heart Association.

Responsibilities

  • Trains and develops skills in using the approved EHR, Chart Prep, Nursing Procedures, Standing Orders / Labs, Patient Flow, Clinical Equipment, Exam Room Prep / Cleaning and Referral Tracking
  • Will be expected to cover all New Horizon sites based on coverage needs.
  • Must obey all established safety and driving / transportation rules and requirements before, during and after traveling to various sites.
  • Provides instruction to staff on the location of, obtaining and disclosure of patient instructions and information on routine diagnostic procedures.
  • Provides instruction to staff on basic patient/family education in uncomplicated health problems in accordance with the plan of care for the patient.
  • Utilizes patient instructions and information on routine diagnostic lab testing.
  • Participates in, and works with the Nursing and Clinical Support Services Director, HR Director and Practice Management Director in staff development programs required by NHFHS and area of practice.
  • Participates in training with the Quality Department and Nursing and Clinical Support Services Director to prepare for training and precepting of staff in Patient Centered Medical Home required processes.
  • Works with the Charge Nurses to complete Medical Assistant Training.
  • Performs services and provides training on an assigned basis at places and times as directed by the supervisor.
  • Helps support the achievement of provider productivity goals.
  • Is responsible for daily patient phone messages.
  • Cares for patients in accordance with instructions given by MD/Charge Nurse/DON.
  • Obtains patient’s vital signs, works up patients according to EHR processes.
  • Administers treatment as directed by the practitioner.
  • Gives injections under the supervision and orders of a Medical Doctor.
  • Performs duties per completion of MA Orientation Checklists.
  • Understands the purpose of and has a working knowledge of Patient-Centered Medical Home concepts.
  • Works with Tracking and Task Management team members to track outcomes for referrals, hospitalizations, pap smears, vouchers and other required information supporting Patient-Centered Medical Home guidelines.
  • Participates in in-service training opportunities as required.
  • Provides comfort and support to patients awaiting medical treatment / those having received medical attention.
  • Assists in the maintenance of clean and safe examining rooms.

Benefits

  • Vacation plus holidays and sick leave
  • Medical (PEBA State Health Plan), Dental and Vision benefits
  • Flexible Spending and Health Savings Accounts
  • Voluntary Life Insurance
  • Short Term Disability and Long Term Disability
  • Optional contribution to a 403 (b) Retirement Plan, with up to 4% employer match after the first year of employment
  • Continuing education courses through SC AHEC
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