About The Position

The Certified Medical Assistant / Registered Medical Assistant is crucial for providing seamless, high-quality patient care. This role involves both clinical and administrative duties to improve the examination and treatment experience. The CMA/RMA focuses on efficiency, compassion, and accuracy to ensure smooth daily operations and a positive patient flow within the practice. Carle Health is committed to fostering a workplace where every team member feels valued, respected, and empowered, aiming to positively impact patients' lives and communities. With nearly 17,000 team members and providers, Carle Health supports patient care across central and southeastern Illinois, operating eight award-winning hospitals and a multispecialty provider group. They are also involved in developing future healthcare professionals through Carle Illinois College of Medicine and Methodist College. Several of their hospitals hold Magnet® designations for nursing care. Carle Health offers opportunities for growth and lifelong careers in various central Illinois communities. They are an Equal Opportunity Employer and participate in E-Verify.

Requirements

  • Certified Medical Assistant (NCCT) – National Center for Competency Testing
  • Certified Medical Assistant (CMA) – American Association of Medical Assistants
  • Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
  • Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association
  • Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals
  • Basic Life Support (BLS) – American Heart Association (required within 30 days)
  • Registered Medical Assistant (RMA) – American Registry of Medical Assistants (ARMA)
  • Registered Medical Assistant (RMA) – American Allied Health (AAH)
  • High School Diploma or GED

Responsibilities

  • Rooming patients and collecting pertinent information (chief complaint, family, social, surgical history, medication reconciliation)
  • Taking vital signs and reviewing medications/allergies
  • Completing telephone communications with patients, families, pharmacies, and other healthcare facilities
  • Gathering and maintaining patient information via telephone per department processes
  • Performing administrative tasks: patient check-in/out, prior authorizations, scheduling, benefits verification, referrals, and testing coordination
  • Assisting with office procedures per department competencies
  • Performing procedures such as urine catheterizations, bladder scanning, suture/staple removal, cast application/removal, and other point-of-care diagnostic testing
  • Reading negative TB skin test results or directing patients to nursing staff when results appear positive
  • Providing written instructions regarding procedures, medications, or follow-up per provider direction
  • Retrieving and providing condition-specific education from approved sources per provider orders
  • Administering medications per provider order
  • Assisting with prescription refills per department protocols
  • Calling medications into pharmacies, notifying patients of refills, and documenting actions in the EMR
  • Maintaining competencies related to point-of-care testing, equipment handling, and specialty training
  • Assisting providers with minor procedures
  • Managing in-basket tasks: work/school/PE notes, handicap placards, prior authorizations
  • Stocking and closing down rooms
  • Removing splints/casts, applying dressings, removing staples and sutures
  • Fitting DME
  • Completing MRI screening
  • Collecting and processing specimens accurately

Benefits

  • comprehensive benefits package
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