Certified Medical Assistant (CMA/RMA) - Mattoon Primary Care

Carle Health•Mattoon, IL

1d•Onsite

About The Position

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

Requirements

NRCMA – NAHP — Nationally Registered Certified Medical Assistant
CCMA – NHA — Certified Clinical Medical Assistant
BLS – AHA — Basic Life Support (required within 30 days)
RMA – AAH — Registered Medical Assistant (American Allied Health)
RMA – ARMA — Registered Medical Assistant (American Registry of Medical Assistants)
CMA – NCCT — Certified Medical Assistant (National Center for Competency Testing)
CMA – AAMA — Certified Medical Assistant (American Association of Medical Assistants)
RMA – AMT — Registered Medical Assistant (American Medical Technologists)
H.S. Diploma/GED — Required education

Responsibilities

Rooming patients — Collect chief complaint, family/social/surgical history, and complete medication reconciliation.
Telephone interactions — Communicate with patients, families, pharmacies, and facilities; gather and document information per policy.
Administrative tasks — Check‑in/out, prior authorizations, scheduling, benefits verification, referrals, and test coordination.
Office procedures — Perform tasks per competency and provider direction.
Clinical procedures — Urine catheterization, bladder scanning, suture/staple removal, cast application/removal, TB test reading, and point‑of‑care diagnostics.
Patient instructions — Provide written guidance on procedures, medications, and follow‑up per provider direction.
Patient education — Retrieve condition‑specific materials from approved sources per provider orders.
Medication administration — Administer medications as ordered.
Prescription support — Assist with refills, call medications into pharmacies, notify patients, and document in EMR.
Competency maintenance — Maintain skills in point‑of‑care testing, equipment handling, and specialty procedures.
Lab result calls — Communicate lab results to patients per protocol.
Ordering supplies — Maintain and request necessary clinical and office supplies.
Ear lavage — Perform ear irrigation per department guidelines.