Certified Medical Assistant (CMA/RMA) - Endocrinology

Carle Health•Champaign, IL

2d•Onsite

About The Position

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

Requirements

Registered Medical Assistant (RMA) - American Allied Health (AAH)
Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP)
Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT)
Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA)
Basic Life Support (BLS) within 30 days - American Heart Association (AHA)
Registered Medical Assistant (RMA) - American Medical Technologists (AMT)
High School Diploma or GED

Responsibilities

Room patients and collect pertinent information, including chief complaint, family history, social history, surgical history, vital signs, and medication reconciliation.
Conduct telephone communications with patients, families, pharmacies, and healthcare facilities.
Gather, document, and maintain patient information via telephone according to department policies and procedures.
Perform patient check-in and check-out processes.
Schedule appointments and coordinate referrals and diagnostic testing.
Verify insurance benefits and obtain prior authorizations.
Complete administrative and office support tasks in a clinical setting.
Perform office procedures and point-of-care testing per department competencies.
Assist with urine catheterizations, bladder scanning, suture/staple removal, and cast application/removal as directed by providers.
Read and document negative TB skin test results and escalate positive findings to nursing staff.
Provide patients with written instructions regarding procedures, medications, and follow-up care.
Deliver provider-directed patient education using approved educational resources.
Administer medications within scope of practice and provider orders.
Assist with prescription refills according to department protocols.
Call prescriptions into pharmacies and notify patients regarding medication refills.
Document patient interactions and clinical actions within the EMR (EPIC).
Maintain competency with clinical equipment, specialty procedures, and point-of-care testing.
Retrieve blood glucose readings from patients via telephone and document trends.
Create and manage telephone encounters in EPIC.
Enter blood glucose data and other clinical information into electronic flow records.
Monitor, order, and maintain clinical supplies and linens, including checking expiration dates.
Add and document external laboratory results within the EMR.
Assist registered nurses with forms, letters, and patient documentation.
Process prior authorizations for diabetic medications and medical supplies.
Coordinate communication with patients regarding diabetes management and blood sugar monitoring.
Assist providers during clinical procedures.