Certified Medical Assistant (CMA) / MSA - Heart & Vascular Clinic

OU Health • Oklahoma City, OK

4d

About The Position

The Certified Medical Assistant works alongside physicians and Advanced Practice Providers to provide direct patient care in the ambulatory setting, following state and federal guidelines. The role combines clinical and administrative duties and helps patients feel at ease and understand provider instructions. The position may be filled at Level 1 or Level 2 depending on the candidate’s experience, expertise, and qualifications.

The role involves patient contact and moderate exposure to hazards, including potential exposure to infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals. Standard precautions must be followed.

Requirements

• High school diploma or GED.
• Basic Life Support certification from the American Heart Association, required upon hire.
• One of the following certifications, required upon hire: Medical Assistant (AMT); Registered Medical Assistant (American Association of Medical Personnel); Registered Medical Assistant (American Allied Health); Certified Medical Assistant (AAMA); Certified Clinical Medical Assistant (National HealthCareer Association); National Certified Medical Assistant (NCCT); or Nationally Registered Certified Medical Assistant (National Association for Health Professionals).
• For Level 2: 3–5 years of experience in patient care as a Medical Assistant or in a similar patient-care role is required.
• Knowledge of medical terminology.
• Ability to interact professionally with healthcare practitioners and patients.
• Ability to effectively communicate information.
• Ability to observe and obtain information from all relevant sources.
• Ability to work as a member of a team.
• Detail orientation and ability to complete work tasks.
• Ability to maintain composure in difficult situations.
• Understanding and sensitivity to the needs of others.

Nice To Haves

• Completion of an accredited Medical Assistant Program.
• For Level 1: 0–3 years of experience in patient care as a Medical Assistant or in a similar patient-care role preferred.

Responsibilities

• Provide direct patient care, including taking vital signs and patient histories, venipuncture, and assisting with laboratory, x-ray, referral, and patient-phone-message tasks as directed by the provider or clinical supervisor.
• Adhere to applicable National Patient Safety Goals.
• Contribute to patient assessment and reassessment; monitor and document patient status.
• Manage a large call volume while maintaining excellent telephone etiquette.
• Organize workflow to meet patient needs in a timely manner.
• Retrieve and transport medications, instruments, and supplies as needed.
• Stock exam rooms, take inventory, and order supplies.
• Arrange appointments and scheduling with other healthcare professionals and facilities.
• Assist with procedures, maintaining a sterile field and labeling specimens when necessary.
• Gather and document patient-condition information, including lab values, pain levels, patient education needs, nutritional status, and potential complications.
• Clean, sterilize, and/or high-level disinfect scopes, probes, instruments, and equipment according to manufacturer instructions for use.
• Participate in developing, implementing, and evaluating the plan of care and appropriate patient-care interventions, including administering oral, intramuscular, intradermal, and subcutaneous medications (excluding narcotics) as directed by a physician or physician assistant.
• Reinforce patient education about medications, post-surgical care, special diets, and changes in treatment plans.
• Transmit prescription refills as directed.
• Arrange hospital admissions and patient-care services.
• Precept new medical assistants as needed.
• Participate in daily compliance audits, chart checks, and reporting safety events.
• De-escalate patient concerns.

Benefits

• Competitive total rewards package; recruiter can provide details about a $2,000 or $1,000 sign-on bonus.
• Paid time off (PTO).
• 401(k).
• Medical plans.
• Dental plans.
• Comprehensive benefits and compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED