Certified Medical Assistant - Call Center Representative
About The Position
The CMA Specialty call center specialist is responsible for providing assistance to providers, clinical staff, call center staff, nurse triage and patients in delivering medical care. Maintains schedules and appointments for specialty clinic providers. Is responsible for checking insurance and making sure all referrals and authorizations are present prior to scheduling. Additionally, the referral coordinator's responsibilities include appointment coordination, patient communication and registering patients. Will work together with other departments and/or organizations to assure all necessary patient information is provided and or obtained, and in electronic format whenever possible.
Requirements
- High School Diploma / GED
- Graduate of medical assistant program.
- General knowledge of office procedures and computer systems.
- Current Washington State DOH Medical Assistant-Certified credential.
- BLS certification.
Nice To Haves
- 1-2 years clinical experience.
- Bilingual in Spanish.
Responsibilities
- Providing assistance to providers, clinical staff, call center staff, nurse triage and patients in delivering medical care.
- Maintaining schedules and appointments for specialty clinic providers.
- Checking insurance and making sure all referrals and authorizations are present prior to scheduling.
- Appointment coordination, patient communication and registering patients.
- Working with other departments and/or organizations to assure all necessary patient information is provided and or obtained, and in electronic format whenever possible.
Benefits
- Excellent health, dental, and vision benefits
- Retirement plan with employer contributions
- Generous paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
