GYN - Paramus, Full-time, Day shift

The Valley Hospital•Paramus, NJ

13d•Onsite

About The Position

This role involves both clinical and administrative duties within an OB/GYN practice. As a Certified Medical Assistant (CMA), you will perform direct patient care under the supervision of a physician or manager, including patient intake, blood draws, pharmacy calls, EKGs, and other physician-ordered tests. Accurate EMR documentation is essential. You will also maintain close working relationships with practice staff to ensure smooth workflow and patient care. As a Business Associate (BA), you will handle front desk operations, including greeting patients, registration, insurance verification, and payment collection. You will manage the daily patient schedule, answer incoming calls, schedule appointments, process medication refills, and relay inquiries. Coordination with clinical staff for patient needs and flow is crucial. You will also support the practice and professional staff as directed by the Practice Manager. The position may require rotating to other VMG locations as needed.

Requirements

High school diploma or equivalent.
Completion of a formal Medical Assistant program recognized by the State of New Jersey.
Certification required as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (AMT, AAMA, NCCT).
Completion of formal coursework in office management, database management, or business.
Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
Strong communication skills (oral, written, presentation) to convey information clearly and concisely to persons of varied age groups, customers, and/or groups.
Ability to create, maintain, and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team.
Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations.
Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements.

Nice To Haves

Previous MA experience in a clinic, physician's office, or outpatient setting preferred.
BCLS certification preferred upon hire, will be required.
Understanding of the operations of a medical practice preferred.
Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care.

Responsibilities

Perform direct clinical activities including patient intake, blood draw, pharmacy calls, EKG, and other physician-ordered tests.
Accurately document patient information in an EMR system.
Maintain close working relationships with all practice staff to ensure proper workflow, care, and treatment.
Perform front desk activities: greeting, registering, ensuring insurance compliance, and collecting payment.
Maintain the daily patient schedule.
Answer incoming calls, schedule appointments, process medication refills, and relay inquiries.
Coordinate with clinical staff on special needs or requirements and ensure proper patient flow.
Support the Practice and professional staff as directed by the Practice Manager.
Represent the organization positively at all times.
Respect the confidentiality of private healthcare, financial, and other company information.
Honor commitments to the job and members of the team.
Speak constructively about co-workers and the organization.
Assume responsibilities and accountability for job duties and organizational responsibilities.
Support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Benefits

Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
Group Term Life Insurance and AD&D (Full Time Employees)
Flexible Spending Accounts and Commuter Benefit Plans
Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
6 Paid Holidays
Paid Time Off (varies)
Wellness Time Off
Extended Illness
Retirement Plan
Tuition Assistance
Employee Assistance Program (EAP)
Valley Health LifeStyles Fitness Center Membership Discount
Day Care Discounts for Various Daycare Facilities