Certified Medical Assistant/ Business Associate, Montvale, FT Evening

Valley Health System • Montvale, NJ

2d • $22 - $27 • Onsite

About The Position

The Certified Medical Assistant/Business Associate performs both clinical and front-desk duties in a medical practice. Under the direction of a physician, Charge RN, or Manager, the Certified Medical Assistant performs patient intake, blood draws, pharmacy calls, EKGs, and other physician-required tests. The role documents accurately in the EMR in accordance with licensure and Valley Medical Group policies and procedures, and works closely with practice staff to support appropriate workflow, care, and treatment.

The Business Associate greets and registers patients, verifies insurance compliance, collects payments, maintains the daily schedule, and answers calls related to appointments, medication refills, and clinical or billing inquiries. The role coordinates special patient needs with clinical staff, supports patient flow, and assists the Practice and professional staff as directed by the Practice Manager. The position may require occasional rotation to other VMG locations. The role is based at 141 Kinderkamack Road in Montvale and is an evening-shift position.

Requirements

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey; certification is required.
• Current, valid certification as a Certified Medical Assistant or Registered Medical Assistant recognized by the Board of Examiners, such as AMT, AAMA, or NCCT.
• Completion of formal coursework in office management, database management, or business, and computer literacy.
• At least six months of customer service, data entry, administrative, office management, or clerical experience.
• Ability to use organizational and time-management skills to set priorities and respond quickly to urgent or emergent situations.
• Strong oral, written, and presentation communication skills for conveying information clearly and concisely to people of varied age groups, customers, and groups.
• Ability to create, maintain, and support a high-functioning team; foster cooperative working relationships with staff and management; and work effectively as part of a team.
• Ability to listen and respond in a nonjudgmental manner, demonstrate courteous, caring, respectful, and compassionate behavior, and set clear expectations.
• Ability to respect confidentiality of private healthcare, financial, and other company information.
• Ability to assume responsibility and accountability, honor commitments, and support organizational efforts to improve patient and customer satisfaction.
• Ability to represent the organization positively and speak constructively about coworkers and the organization.

Nice To Haves

• Previous Medical Assistant experience in a clinic, physician's office, or outpatient setting.
• BCLS certification preferred upon hire; it will be required.
• Understanding of the operations of a medical practice.

Responsibilities

• Perform patient intake, blood draws, pharmacy calls, EKGs, and other tests required by the physician.
• Accurately document care in the EMR in accordance with licensure and VMG policies and procedures.
• Maintain working relationships with practice staff to support workflow, care, and treatment.
• Greet and register patients, ensure insurance compliance, and collect appropriate payment at the time of service.
• Maintain the daily patient schedule and answer incoming calls concerning appointments, medication refills, and clinical or billing inquiries.
• Coordinate special needs or requirements with clinical staff and support proper patient flow.
• Support the Practice and professional staff as directed or requested by the Practice Manager.
• Rotate to other VMG locations from time to time when necessary.

Benefits

• Medical/prescription coverage and dental and vision discount program for full-time and part-time employees.
• Group term life insurance and AD&D for full-time employees.
• Flexible spending accounts and commuter benefit plans.
• Supplemental voluntary benefits, including short- and long-term disability, whole life insurance, and legal support.
• Six paid holidays, paid time off (varies), wellness time off, and extended illness leave.
• Retirement plan.
• Tuition assistance.
• Employee Assistance Program (EAP).
• Valley Health LifeStyles Fitness Center membership discount.
• Day-care discounts at various facilities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED