Certified Medical Assistant / Business Assoc, Pediatric Gastroenterology Paramus, Full-time, Day shift
About The Position
This role involves both clinical and administrative duties within a Pediatric Gastroenterology practice. The Certified Medical Assistant (CMA) will perform direct patient care activities under the direction of a physician, Charge RN, or Manager. This includes patient intake, blood draws, pharmacy calls, EKGs, and other physician-required tests, with accurate documentation in an EMR system. The Business Associate (BA) will handle front desk operations, including greeting patients, registration, insurance verification, payment collection, managing the daily patient schedule, and answering incoming calls for appointments, medication refills, or inquiries. This role requires close collaboration with clinical staff to ensure smooth patient flow and support for the practice and professional staff as directed by the Practice Manager.
Requirements
- High school diploma or equivalent.
- Completion of a formal Medical Assistant program recognized by the State of New Jersey.
- Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (e.g., AMT, AAMA, NCCT).
- Completion of formal coursework in office management, database management, or business.
- Six (6) months of previous customer service/data entry, administrative/office management/clerical experience.
- Ability to use effective organizational and time management skills.
- Strong communication skills (oral, written, presentation).
- Ability to create, maintain, and support a high-functioning team.
- Ability to establish and foster cooperative working relationships with staff and management.
- Ability to function effectively as part of a team.
- Demonstrates behavior that is courteous, caring, respectful, and compassionate.
- Demonstrates ability to listen and respond in a non-judgmental manner.
- Ability to represent the organization positively.
- Ability to respect confidentiality of private healthcare, financial, and other company information.
- Ability to honor commitments to the job and team members.
- Ability to speak constructively about co-workers and the organization.
- Ability to assume responsibilities and accountability for job duties and organizational responsibilities.
- Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.
Nice To Haves
- Previous MA experience in a clinic, physician's office, or outpatient setting preferred.
- BCLS certification preferred upon hire.
- Understanding of the operations of a medical practice preferred.
- Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care.
- Position may require rotating to other VMG locations from time to time when necessary.
Responsibilities
- Perform direct clinical activities including patient intake, blood draw, pharmacy calls, EKG, and other physician-required tests.
- Accurately document patient information in an EMR system.
- Maintain close working relationships with all practice staff to ensure proper workflow, care, and treatment.
- Greet, register, ensure insurance compliance, and collect payments at time of service.
- Maintain the daily patient schedule and answer incoming calls.
- Schedule appointments, handle medication refills, and relay inquiries of a clinical or billing nature.
- Coordinate with clinical staff on special needs or requirements and ensure proper patient flow.
- Support the Practice and professional staff as directed or requested by the Practice Manager.
Benefits
- Medical/Prescription
- Dental & Vision Discount Program (Full Time/Part Time Employees)
- Group Term Life Insurance and AD&D (Full Time Employees)
- Flexible Spending Accounts
- Commuter Benefit Plans
- Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
- 6 Paid Holidays
- Paid Time Off (varies)
- Wellness Time Off
- Extended Illness
- Retirement Plan
- Tuition Assistance
- Employee Assistance Program (EAP)
- Valley Health LifeStyles Fitness Center Membership Discount
- Day Care Discounts for Various Daycare Facilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
