Certified Medical Assistant / Business Assoc, Minimally Invasive Surgery, Full Time, Day

Valley Health System • Paramus, NJ

2d • $23 - $29 • Onsite

About The Position

This role involves performing direct clinical activities under the direction of a physician, Charge RN, or Manager. Responsibilities include patient intake, blood draws, pharmacy calls, EKGs, and other physician-required tests. Accurate documentation in an EMR system is essential, adhering to licensure and VMG policy. The position also requires maintaining close working relationships with practice staff for optimal workflow, care, and treatment. Additionally, the role performs front desk activities such as greeting patients, registering them, ensuring insurance compliance, and collecting payments. Maintaining the daily patient schedule, answering calls for appointments, medication refills, and inquiries of a clinical or billing nature are key duties. Coordination with clinical staff for special needs and ensuring proper patient flow is also required. Support for the practice and professional staff as directed by the Practice Manager is expected.

Requirements

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (e.g., AMT, AAMA, NCCT).
• Completion of formal coursework in office management, database management, or business, computer literacy.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
• Ability to use effective organizational and time management skills.
• Strong communication skills (oral, written, presentation).
• Ability to create, maintain, and support a high functioning team.
• Ability to represent the organization positively at all times.
• Ability to respect confidentiality of private healthcare, financial, and other company information.
• Ability to honor commitments to the job and members of the team.
• Ability to speak constructively about co-workers and the organization.
• Ability to assume responsibilities and accountability for job duties and organizational responsibilities.
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Nice To Haves

• Previous MA experience in a clinic, physician's office or outpatient setting preferred.
• Understanding of the operations of a medical practice preferred.
• BCLS certification preferred upon hire, will be required.
• Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care.
• Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
• Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations.
• Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements.

Responsibilities

• Perform direct clinical activities including patient intake, blood draw, pharmacy calls, EKG, and physician-required tests.
• Accurately document patient information in an EMR system.
• Maintain close working relationships with all practice staff to ensure proper workflow, care, and treatment.
• Greet patients, register them, ensure insurance compliance, and collect appropriate payment at time of service.
• Maintain the daily patient schedule.
• Answer all incoming calls for appointment scheduling, medication refills, or inquiries.
• Coordinate with clinical staff on any special needs or requirements and ensure proper patient flow.
• Support the Practice and professional staff as directed or requested by Practice Manager.

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays
• Paid Time Off (varies)
• Wellness Time Off
• Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED