Certified Medical Assistant / Business Assoc, Dermatology, Full Time, Day

The Valley Hospital • Ridgewood, NJ

3d • Onsite

About The Position

This role involves performing direct clinical activities under the direction of a physician, Charge RN, or Manager, including patient intake, blood draws, pharmacy calls, EKGs, and other required tests. The position also requires accurate documentation in an EMR system and maintaining close working relationships with practice staff for efficient workflow. Additionally, the role encompasses front desk activities such as greeting patients, registration, ensuring insurance compliance, collecting payments, managing the daily patient schedule, and handling incoming calls for appointments, medication refills, or inquiries. Coordination with clinical staff for special needs and ensuring proper patient flow are also key responsibilities. Support for the practice and professional staff as directed by the Practice Manager is expected.

Requirements

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Certification required as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (e.g., AMT, AAMA, NCCT).
• Completion of formal coursework in office management, database management, or business.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience.
• Current and valid certification as a certified medical assistant or registered medical assistant.
• BCLS certification preferred upon hire, will be required.
• Understanding of the operations of a medical practice.
• Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care.
• Ability to use effective organizational and time management skills.
• Strong communication skills (oral, written, presentation).
• Ability to create, maintain and support a high functioning team.
• Ability to establish and foster cooperative working relationships with staff and management.
• Ability to function effectively as part of a team.
• Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
• Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations.
• Demonstrates behavior consistent with the Valley Health System's Behavioral Standards, Mission, and Vision Statements.
• Ability to represent the organization positively at all times.
• Ability to respect confidentiality of private healthcare, financial and other company information.
• Ability to honor commitments to the job and members of the team.
• Ability to speak constructively about co-workers and the organization.
• Ability to assume responsibilities and accountability for job duties and organizational responsibilities.
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Nice To Haves

• Previous MA experience in a clinic, physician's office or outpatient setting.
• BCLS certification preferred upon hire.

Responsibilities

• Perform direct clinical activities including patient intake, blood draw, pharmacy calls, EKG, and other tests.
• Accurately document patient information in an EMR system.
• Maintain close working relationships with all practice staff to ensure proper workflow, care, and treatment.
• Perform front desk activities: greeting, registering, ensuring insurance compliance, and collecting payment.
• Maintain the daily patient schedule.
• Answer incoming calls for appointments, medication refills, or inquiries.
• Coordinate with clinical staff on special needs or requirements.
• Ensure proper patient flow.
• Support the Practice and professional staff as directed by the Practice Manager.

Benefits

• Medical/Prescription
• Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts
• Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays
• Paid Time Off (varies)
• Wellness Time Off
• Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED