Certified Medical Assistant - Behavioral Health

Geisinger•Wilkes-Barre, PA

8d•Onsite

About The Position

This full-time Certified Medical Assistant position in Behavioral Health is responsible for providing direct patient care and clinical support to physicians and other providers in an outpatient setting. The role functions as an integral member of the healthcare team, performing clinical duties such as preparing patients, collecting and reviewing information, performing technical duties, documenting in the electronic medical record, and supporting a safe patient environment. Additionally, the position provides administrative and clerical support, including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.

Requirements

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA), certified by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
High School Diploma or Equivalent (GED)
Basic Life Support Certification within 6 months
Communication skills
Customer Service skills
Multitasking skills
Teamwork skills

Nice To Haves

Graduate from Specialty Training Program
Minimum of 1 year related work experience

Responsibilities

Obtains and documents patient's reason for visit, weight, vital signs, visit screening information, medication review, and pertinent information for provider using the rooming tool in the electronic medical record.
Sets up examination and treatment rooms between cases.
Assists patient as needed to prepare for visit with provider, taking appropriate measures to assure patient’s safety and privacy.
Provides direct patient care as directed by provider based on competency and needs of clinic, such as performs EKGs, wound dressings, and functions as support to the provider during minor surgical procedures and ancillary examinations.
Prepares and administers medications according to policy and procedure after validation of knowledge and demonstration of competency. May not administer intravenous medications.
Completes patient tests and treatments per provider’s order according to policy and procedure after validation of knowledge and demonstration of competency.
Collects and prepares laboratory specimens and completes associated paperwork accurately and efficiently to expedite laboratory studies.
Performs phlebotomy and may assist in specific laboratory functions relative to the testing, reporting, and quality assurance of laboratory specimens as educated and overseen by the laboratory.
Performs receptionist and clerical duties to support patient care and functioning of the clinic, including matching and filing ancillary department reports, consultation and other medical reports in patients’ medical records.
Documents in the appropriate sections to create a complete and accurate medical record.
Uses the electronic medical record and scheduling system as designated.
Facilitates timely appointments for patients. Completes referrals and pre-authorizations as needed.
Collects co-payments.
Under the direction of the provider and/or site lead, assists with orientation of new personnel.
Executes and documents ongoing patient communication, as directed by provider, prioritizes communications to the provider, responds to patient questions and requests to ensure efficient use of provider time and timely response to patient needs.
Reinforces patient education as directed by the provider to support patient’s understanding of instructions.
May inventory medical/surgical supplies and pharmaceuticals non-controlled substances only to ensure adequate supply levels, verify expiration dates, document utilization, optimize organizational efficiency and space utilization.
May have access to non-controlled medication storage/supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic/unit.
Prepares and cleans instruments.
Follows protocols for sterilization and disinfection, including high level disinfection of instruments and equipment.
Cleans/sets up examination rooms between patients using established infection prevention protocols.
Follows hand hygiene and appropriate infection prevention precautions. Routinely inspects/observes condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identifies need for preventive and/or corrective maintenance.
Responsible for actively participating in patient safety and quality improvement program.

Benefits

$3000 Signing Bonus, if eligible
Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contribution
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
Atmosphere of collaboration, cooperation and collegiality