Certified Medical Assistant 2

University of Miami • Miami, FL

4d • Onsite

About The Position

The University of Miami/UHealth Department of Neurology is hiring a full-time Certified Medical Assistant 2 in Miami, Florida. Under the direct supervision and responsibility of a licensed physician, the Medical Assistant 2 performs multi-skilled tasks supporting medical providers, patient healthcare management, and clinical procedures. Care is provided in a culturally competent manner using evidence-based standards for quality, safety, and service, in accordance with regulatory requirements, standards of care, and institutional policies and procedures. The position requires adherence to ethical and legal standards, professionalism, and the ability to recognize and respond to emergencies. The Medical Assistant monitors care quality and helps maintain a compassionate, healing environment while working with nursing leadership or the designated person in charge to support safe care delivery and the UHealth mission.

Department-specific work in the Multiple Sclerosis Center of Excellence includes coordinating bi-weekly prior authorization team meetings, precepting and training new Medical Assistants, completing assigned In-basket messages within 24 hours, reviewing clinic triage documentation and required screenings, and assisting providers with procedures such as lumbar punctures. Additional duties may be assigned to support departmental operations and patient care.

The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, and tuition remission.

Requirements

• High school diploma or equivalent.
• Hold an approved Medical Assistant certification: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NHA- NCCT), or NRCMA (NAHP).
• American Heart Association Basic Life Support (BLS) certification for healthcare providers.
• Florida HIV/AIDS Healthcare Professional Continuing Education (CE) certification.
• At least 2 years of previous experience.
• Strong, effective communication skills with patients, families, and the clinical team.
• Ability to adapt and remain flexible in new, different, or changing environments.
• Strong time-management skills, including the ability to prioritize and act proactively.
• Ability to uphold professional ethics and maintain patient confidentiality.

Responsibilities

• Follow ethical behavior standards, use therapeutic communication, and protect patient privacy.
• Demonstrate knowledge of basic medical terminology.
• Prepare treatment and examination rooms with supplies, instruments, and materials, and assist providers with physical examinations.
• Prepare patients for physician care by providing basic instructions and information about examination procedures; apply medical and surgical asepsis principles.
• Perform routine laboratory tests, vital signs, EKGs, and phlebotomy, and document results in the patient medical record.
• Observe and report changes in patients’ signs or symptoms.
• Safely administer medication as directed by the physician and assist with patient care activities such as walking.
• Escort and transport patients to hospital locations.
• Clean and sterilize medical instruments while observing sterile technique.
• Schedule tests and complete required laboratory forms.
• Provide patients with provider care instructions and information.
• Maintain accurate and complete patient records and clinical documentation; order, stock, and inventory supplies; and assist with clerical duties.
• Follow University and unit-level policies and procedures and safeguard University assets.
• Lead and facilitate bi-weekly meetings with the prior authorization team to review outcomes and pending authorizations for medications ordered by the MS Center.
• Serve as the primary preceptor for onboarding and training new Medical Assistants in the Multiple Sclerosis Center of Excellence.
• Complete assigned In-basket messages, including CRM work queues, within 24 hours in accordance with department guidelines.
• Review MS clinic patient triage documentation daily to verify accuracy and completion of required outpatient screenings, including Morse Fall Risk Assessments.
• Provide clinical support during procedures such as lumbar punctures, including specimen collection and timely delivery to the laboratory.
• Perform additional duties as assigned by the supervisor and/or chief to support departmental operations and patient care.

Benefits

• Medical benefits
• Dental benefits
• Tuition remission

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED