Certified Diabetes Care and Education Specialist

Stanford Medicine Children's Health•Palo Alto, CA

1d•$49 - $61•Onsite

About The Position

Provide diabetes education services for the Diabetes or Obstetric Programs and collaborate with clinical care teams on appropriate diabetes management and education protocols in inpatient and outpatient settings. Provide diabetes education classes and support group services. The position routinely works out of the Sunnyvale Clinic and occasionally from the South Bay Clinic. The role provides diabetes self-management education to newly diagnosed patients and their families; facilitates outpatient classes; and recommends diabetes management supplies and devices. It trains patients in the use of insulin pumps, continuous glucose monitors, glucometers, insulin pens, and syringes, and provides ongoing education to patients and families. The specialist communicates with patients and families in clinic, through MyChart and email, and by follow-up phone calls. The specialist collaborates with medical and nursing staff on discharge planning and patient and family interventions; provides diabetes-care training and presentations to hospital staff and outside organizations; assists with prior authorizations and prescription renewals; monitors and documents patient behavioral goals and outcomes; supports inpatient staff with diabetes management and education; and coordinates with multidisciplinary outpatient teams and local diabetes-care services for patients outside the Stanford system. Employees are expected to comply with hospital policies and procedures, Service Standards, Code of Conduct, Joint Commission requirements, and applicable safety, quality, patient-rights, and ongoing education requirements.

Requirements

Bachelor's degree in a work-related discipline or field from an accredited college or university.
One year of progressively responsible, directly related experience.
Certified Diabetes Care and Education Specialist credential from the Certification Board for Diabetes Care and Education.
Ability to adjust communications to the receiver's needs and level of understanding.
Ability to communicate effectively at all organizational levels, including when instructing, persuading, negotiating, resolving conflicts, consulting, and advising, and to prepare clear written and oral reports and materials.
Ability to provide leadership and influence others.
Ability to teach patients and families about treatment, develop lesson plans, and provide instruction.
Knowledge of computer systems and software used in the functional area.
Knowledge of project management processes and systems.

Responsibilities

Provide diabetes self-management education to newly diagnosed patients and their families.
Facilitate outpatient diabetes classes relevant to the Stanford Children's diabetes education program.
Recommend diabetes management supplies and devices, including insulin delivery devices, insulin pumps, blood glucose meters, and continuous glucose monitors.
Provide ongoing education to patients and families about diabetes management.
Train patients starting on insulin pumps and continuous glucose monitors, and instruct them in the use of glucometers, CGM devices, insulin pens, and syringes.
Communicate with patients and families in clinic settings, through MyChart and email, and by follow-up phone calls.
Collaborate with medical and hospital nursing staff on discharge planning and other patient and family interventions.
Provide requested in-service training and presentations on pediatric diabetes care for hospital staff and outside organizations.
Assist with prior authorizations for medically necessary diabetes medications and devices that are not covered by a patient's insurance benefit.
Facilitate diabetes medication prescription renewals by routing them to providers in electronic medical records for review and signature.
Monitor patients' diabetes behavioral goals and outcomes, and communicate and document progress for the healthcare team.
Assist inpatient hospital staff with diabetes management skills and education.
Work with the multidisciplinary diabetes team in outpatient clinics to provide comprehensive diabetes care and education.
Provide outreach and support to the diabetes population, including facilitating referrals to local diabetes management teams outside the Stanford system.
Follow hospital policies and procedures, Service Standards, Code of Conduct, and applicable Joint Commission, safety, quality, patient-rights, and training requirements.