Certified Clinical Medical Assistant (Part Time) @ West King of Prussia, PA

LifeStance Health•King of Prussia, PA

About The Position

The Spravato Medical Assistant serves as a point of contact to coordinate medical care and supports patients and psychiatric clinicians while ensuring quality customer service as patients navigate mental health care. The role oversees the daily operations and management of clinical therapies under the direction of a physician. Responsibilities include preparing patients for treatment, administering medications as ordered, monitoring patients throughout their stay, maintaining clinical documentation and logs, and supporting safe, compliant clinic operations. The Medical Assistant also helps coordinate patient paperwork, referrals, prescriptions, and communication among patients, clinicians, pharmacies, and other care providers. The position provides general administrative support to clinicians and contributes to a positive, collaborative, and adaptable workplace.

Requirements

Certified Medical Assistant.
High school diploma or equivalent.
Current BLS certification.
Ability to multitask and prioritize duties to support a high-quality patient experience.
Ability to work independently and as a team member.
Strong written and verbal communication skills.
Proficiency with computer software applications, including Microsoft Office and electronic medical records.
Comfort handling sensitive and confidential information in accordance with HIPAA.
Understanding of documentation standards.

Nice To Haves

Associate or bachelor's degree preferred.
At least one year of experience in healthcare operations, customer service, or a similar role or setting preferred.

Responsibilities

Promote a positive work environment and support clinician and staff engagement activities.
Provide responsive customer service and communicate effectively with patients, peers, and clinicians.
Oversee daily clinical therapy operations under the direction of the physician.
Greet and room patients; obtain weight and vital signs; review medical information and medications; and administer medications as ordered.
Review patient appointment screeners and alert the physician to abnormal or high scores.
Provide patients with treatment instructions and education.
Ensure required documentation and consents are completed before treatment.
Verify medication dosage and patient identity before medication administration.
Monitor and assess patients throughout their clinic stay.
Maintain accurate clinical logs and submit timely charting and documentation.
Prepare the clinic for the next shift and maintain orderly supplies, including checking expiration dates and stock levels.
Monitor and report inventory needs.
Comply with DEA regulations for controlled substances and maintain a safe, clean work environment.
Assist psychiatric clinicians with prior authorizations, lab orders, patient letters, records requests, and patient forms or paperwork.
Coordinate communication between patients, medical staff, and pharmacies, including medication deliveries, and verify pharmacy information in medical records.
Assist with internal and external referrals for specialty care.
Provide general administrative support to clinicians, including sending letters and faxes, and coordinate responses to additional patient questions.
Behave ethically, build effective working relationships, look for process improvements, and adapt to changing company needs.