About The Position

This role at Harris Clinic involves a variety of clinical and administrative responsibilities to support patient care. The position requires a skilled individual who can perform patient triage, manage electronic prescription services, conduct phlebotomy and EKGs, and handle patient communication regarding appointments, lab results, and procedure preparations. The role also involves scheduling procedures and appointments, verifying patient information, and maintaining daily logs. A strong understanding of nursing principles, infection control, HIPAA standards, and medical record keeping is essential. The position requires excellent customer service, organizational, critical thinking, and teamwork skills.

Requirements

  • Knowledge of EMR.
  • Knowledge of nursing principles and protocols and all aspects of medication names and prescribing.
  • Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality as directed by HIPAA standards.
  • Knowledge of medical chart reporting and records.
  • Skilled in customer service and have a pleasant and courteous demeanor while dealing with all patients and callers.
  • Well organized and detail organized and be able to work independently without much supervision.
  • Skills in critical thinking, communication, influence and decision making.
  • Ability to work cooperatively as a member of office staff and team.
  • High School Diploma
  • Medical Assistant Training
  • Current CPR Certification
  • Certified Clinical Medical Assistant Certification

Responsibilities

  • Patient triage including weight, blood pressure, temperature readings, updating medication lists, and documenting chief complaints.
  • Manage electronic patient prescription services, including communication with pharmacies and verification of medical prescriptions.
  • Perform phlebotomy and EKGs.
  • Answer telephone, screen calls, retrieve voicemails, and return patient calls.
  • Handle pre-certification requirements for all procedures.
  • Call patients regarding lab results.
  • Maintain daily logs.
  • Answer questions regarding patient appointments and testing.
  • Communicate with patients regarding patient information and education about procedure preps.
  • Schedule procedures, medical tests, and referral appointments, coordinating and rescheduling as necessary.
  • Schedule appointments, verifying demographics and insurance information.
  • Assist other staff as directed.
  • Perform other job functions as directed.
  • Attend meetings as required.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(K)
  • 401(K) match
  • Life and Disability
  • Paid Days Off
  • Holidays
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