Certified Clinical Medical Assistant ( CCMA) Floater - Medical Specialty

Healthstar/CPS•Morristown, TN

6d•Onsite

About The Position

This role is for a Certified Clinical Medical Assistant (CCMA) Floater in a Medical Specialty setting. The position involves a variety of clinical and administrative tasks to support patient care and office operations. The ideal candidate will be skilled in customer service, organized, detail-oriented, and able to work independently as well as part of a team. The role requires the ability to handle stressful situations calmly and effectively.

Requirements

High School Diploma
Medical Assistant Training (CCMA)
Current CPR Certification
Certified Clinical Medical Assistant Certification
Knowledgeable of EMR.
Knowledge of nursing principles and protocols and all aspects of medication names and prescribing.
Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality as directed by HIPAA standards.
Knowledge of medical chart reporting and records.
Skilled in customer service and have a pleasant and courteous demeanor while dealing with all patients and callers.
Well organized and detail organized and be able to work independently without much supervision.
Skills in critical thinking, communication, influence and decision making.
Ability to work cooperatively as a member of office staff and team.
Able to respond to stressful or emergency situations in a calm and effective manner.

Responsibilities

Patient triage including weight, blood pressure, temperature readings, updating medication lists, and documenting chief complaints.
Manage electronic patient prescription services, including communication with pharmacies and verification of all medical prescriptions.
Perform phlebotomy and EKG's.
Answer telephone, screen calls, retrieve voicemails, and return patient calls.
Handle pre-certification requirements for all procedures.
Contact patients regarding lab results.
Maintain daily logs.
Answer questions regarding patient appointments and testing.
Communicate with patients regarding patient information and education about procedure preps.
Schedule procedures, medical tests, and referral appointments, coordinating and rescheduling as necessary.
Schedule appointments, verifying demographics and insurance information in the patient medical record or file.
Assist other staff as directed.
Perform other job functions as directed.
Greet and register patients in a prompt, pleasant, and courteous manner.
Maintain and update current information on appointment schedules, ensuring proper scheduling and confirming appointments, posting all cancelled, rescheduled, or no-show appointments.
Collect all co-pays and small balances and balance the drawer daily.
Perform Pulmonary Function testing.
Attend meetings as required.