Certified Apple Expert

Best Buy•Watertown, MA

3d•Onsite

About The Position

As a Certified Apple Expert, you’ll create world-class shopping experiences and help our retail customers meet their technology needs. First, we’ll give you all the training you need to be an expert. Once you’re trained, you’ll lend your talents to achieving revenue, margin and operational targets. You’ll also work closely with other employees to make sure they’re prepared to demonstrate, promote and sell Apple products. While you’ll spend most of your time selling products in your area of expertise, you’ll also assist customers across all categories in the Apple department.

Requirements

One year of experience in sales, customer service or related fields
Ability to work successfully as part of a team
Ability to work a flexible schedule including holidays, nights and weekends

Nice To Haves

Prior experience serving as a specialist in premium, luxury or complex technology solutions
One year of experience working with consumer electronics

Responsibilities

Act as a subject matter expert, advocate and champion for Apple products
Maintain a high level of product knowledge through ongoing learning, self-development and specialized certifications
Keep the department organized and ready to serve customers
Drive profitable growth and achieve both individual and department goals