Certified 911 Dispatcher

City of Winchester • Winchester, VA

1d • Onsite

About The Position

This position is for a Full-Time certified 911 Dispatcher. Salary will depend on experience/qualifications. The City of Winchester is seeking a Full-Time certified, skilled and dependable Emergency Communications Specialist to support public safety operations. This part-time role is responsible for receiving and dispatching emergency and non-emergency calls while maintaining professionalism and accuracy in high-pressure situations. Ability to work varying shifts, flexible schedules including nights, weekends, and holidays, and regular reliable attendance.

Requirements

• DCJS Certification
• Priority Dispatch Certification
• 3 years of emergency communications dispatch experience
• Strong communication and multitasking skills
• Ability to remain calm and effective under pressure
• Commitment to public service and teamwork

Responsibilities

• Answers emergency and non-emergency calls, requests for service including law enforcement, fire and emergency medical assistance
• Receives and transmits messages by radio and tracks all apparatus/units through Computer Aided Dispatch (CAD)
• Utilizes multiple maps to confirm locations and assist both internal and external customers
• Prioritizes and dispatches emergency responders and/or appropriate resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed