Certifications Case Manager - Post Hospital Team (61897)

Aurora Mental Health & RecoveryAurora, CO
$21 - $32Hybrid

About The Position

Join our Adult Intensive Services Division as a Certifications Case Manager and play a vital role in supporting adults with serious and persistent mental illness on their path to stability and independence. In this dynamic position, you’ll partner closely with our post-hospital and Hospital Liaison teams to coordinate care for clients certified for outpatient treatment, ensuring they remain engaged in services and compliant with court-ordered processes. You’ll serve as a critical bridge between clients, clinical teams, and the legal system—delivering and filing certification paperwork, supporting court petitions, managing documentation, and maintaining accurate tracking systems. This role offers a meaningful mix of office, remote, and community-based work, ideal for someone who is highly organized, detail-oriented, and passionate about client recovery. If you thrive in a collaborative environment, enjoy administrative and coordination responsibilities, and bring strong communication skills along with Excel proficiency, we invite you to contribute to our mission of helping individuals stabilize, recover, and successfully live in the community.

Requirements

  • Bachelors degree in psychology, social work or other related human services degree.
  • Or Bachelor's Degree in unrelated field with at least one year of behavioral health experience.
  • Valid Colorado Driver's License with a driving record that meets organization's requirements.
  • Demonstrated interest in behavioral health field.
  • Ability to assess crisis situations and intervene appropriately.
  • Knowledge of community resources.
  • Basic understanding and ability to work with differing behavioral health presentations.
  • Knowledge of community resources.
  • Effective organizational skills.
  • Effective written and verbal communication skills.
  • Excel proficiency.

Nice To Haves

  • Bilingual

Responsibilities

  • Serve as payee for clients who require assistance to manage their finances.
  • Help clients in meeting basic needs for food, clothing, shelter, personal safety, and general health care, and assist them with applications for income, medical, housing, or other benefits which they may need and to which they are entitled.
  • Ensure clients' access to needed services and community resources by arranging for transportation.
  • Provide comprehensive psychosocial services designed to improve or maintain clients' abilities to function effectively.
  • Help clients evaluate strengths and symptoms, and facilitate clients in setting their own goals and plan for appropriate services.
  • Guide and instruct clients in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation, and other community services.
  • Help clients develop social skills, interests, and leisure time activities, including opportunities for age-appropriate activities.
  • Help clients find and make use of appropriate employment opportunities, vocational rehabilitation services, or supported work environments where appropriate.
  • Offer support, assistance, consultation, and education to families, friends, landlords, employers, community agencies, and others who come into contact with clients, to maximize benefits and minimize problems associated with the presence of these persons in the community.
  • Identify, work with, and make full utilization of potential natural support systems such as neighborhood networks, churches, and community organizations to encourage treatment program engagement.
  • Reach out to eligible clients, inform them of, and educate them about available services in the community.
  • Deliver and file certification paperwork.
  • Support court petitions.
  • Manage documentation.
  • Maintain accurate tracking systems.

Benefits

  • Health insurance: Kaiser
  • Dental, vision, and flexible spending accounts (dependent care & health care)
  • Company paid basic life and AD&D insurance
  • Long-term disability coverage
  • 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
  • Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
  • The company observes 11 designated holidays each year.
  • Employee Assistance Program
  • Voluntary term life insurance
  • Short term disability
  • Bilingual Language Differential Pay
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