Certification Specialist - LIHTC/Section 42

ACC Management Group • Madison, WI

2d • Onsite

About The Position

ACC Management Group manages affordable and market-rate communities across Wisconsin & Illinois — and we're adding a full-time Certification Specialist, who takes pride in compliant, accurate files. Position Summary To assist the Community Manager and team with the day-to-day operations of the property that could include various administrative duties, day-to-day tasks relating to housing compliance for one large property in Madison, WI. This person will work closely with the Community Manger and Compliance Specialist to ensure all deadlines, goals, and expectations are being met.

Requirements

• 2+ years in affordable housing compliance (Section 42/LIHTC (preferred), Section 8, or RD).
• OneSite (or similar), Outlook, Word, Excel
• Sharp communication and the independence to own a busy certification season.
• Valid driver's license and acceptable driving record; travel between properties and corporate, as needed.
• High School diploma or equivalent required.
• Minimum of 2 years of affordable compliance experience required.
• Proficiency with computer software applications including OneSite, word processing, spreadsheets, database, and presentation software (MS Outlook, Word and Excel).
• Maintain a valid driver’s license with acceptable driving record.
• Flexibility with working hours during heavy certification and deadline period.
• Ability to prioritize and possess efficient time management skills and work independently.
• Demonstrates excellent verbal and written communication skills.
• Goal-oriented, team player.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others.
• Ability to lift to but not limited to 25 pounds unassisted and as needed.

Nice To Haves

• COS or HCCP a plus — don't have one? We'll help you earn it!
• COS and/or HCCP certifications a plus.

Responsibilities

• Process certifications and recertifications for Section 42/LIHTC — verifications complete, files accurate.
• Team up with Community Managers and our Compliance Specialist to hit every deadline.
• Determine applicant eligibility and keep applicants in the loop.
• Run on-site file audits so we're always review-ready for state and local agencies.
• Handle investor file requests: upload, correct, summarize, done.
• Coordinate move-in and move-out lease paperwork.
• Safeguard resident files in full compliance with Fair Housing law.
• Welcome residents and prospects — questions, tours, applications.
• Adhere to ACC Management Group guidelines and policies, federal and state qualification guidelines, resident selection criteria process, as well as all applicable government compliance programs.
• Process and complete files related to Section 42, Section 8, Rural Development and other state and federal affordable housing programs with accuracy and ensure all verifications are completed.
• Provide administrative support, including phone support, typing reports, filing, copying, faxing, and distribution of correspondence.
• Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants.
• Work closely with Community Managers to ensure project and file compliance.
• Use company software to assist site staff for accurate completion of tasks.
• Ensure proper document labeling, uploading, organization and completion of documents and filing.
• Work with Community Manager with responses to all investor requests for files which includes uploading files and making corrections needed.
• Cooperate with Compliance Specialist to send completed response summary along with all necessary documents being requested.
• Effectively communicate property features and amenities to all prospects.
• Answer questions to all prospects and potential applicants in a timely manner.
• Respond and follow up to all interested applicants that apply on their eligibility status.
• Complete on-site file audits to ensure files match what was approved by Compliance, organized and in proper ACC file order for 1st year file reviews by local and state agencies.
• Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.
• Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints.
• Have all interested prospects fill out and complete the application.
• Work with the Community Manager on processing all applications for eligibility status.
• Coordinate and process all lease paperwork for all move in and move outs as needed.
• Maintain strong resident relations while continuing to enact company and community policies.
• Assist Community Manager in resident relations.
• Record and document all resident correspondence as appropriate.
• Understand, maintain, and stay up to date on assigned property(s) description and classification.
• Maintain a current working knowledge and adhere to the fair housing laws, its policies, and practices, in accordance with ACC Management Group policies and procedures.
• Other duties as assigned.

Benefits

• Competitive pay with bonus opportunities.
• Comprehensive medical HRA plans (company sponsored), and voluntary dental, & vision coverage for employees working 30+ hours per week.
• Short-term disability (STD), long-term disability (LTD), and life insurance options (available for employees working 30+ hours per week).
• Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week)!
• Full and part-time employees are eligible for the 401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment.
• Paid time off, provided up front, to recharge and reset.
• 10 paid holidays, that include a floating holiday and a birthday holiday.
• Free Employee Assistance Program (EAP) for all employees—available to both full-time and part-time team members, no enrollment required!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED