CERC Program Director

Bay Area Community Resources (BACR)•El Cerrito, CA

6d•$95,000 - $103,000•Hybrid

About The Position

The Program Director is responsible for guiding CERC to fulfill its mission in the best way possible by working with the staff to form plans of approach for various challenges. This role involves strategic planning, relationship management with partners, contract and development responsibilities, fiscal management, deployment management and supervision, and direct supervision of CERC Staff including Project Coordinators and AmeriCorps Members. The Program Director will also be responsible for ensuring the program operates within budget and for approving expenses and timesheets. Additionally, the role requires responding to deployment requests, managing budgets for deployments, assigning staff, and supervising deployments which may involve spontaneous travel for on-site supervision. The Program Director acts as a supervisor and advocate for Project Coordinators, providing coaching, feedback, and performance evaluations. They are also responsible for reviewing and auditing AmeriCorps Member files and ensuring Project Coordinators fulfill their responsibilities. All CERC staff, including the Program Director, have organizational requirements such as approving BACR paperwork, timely submission of necessary documents, leading strategic planning, and participating in trainings and events. The Program Director is expected to be willing to take on additional responsibilities as needed.

Requirements

Bachelor's or advanced degree in nonprofit management, business administration, or related field.
Minimum of 5 years of broad experience in managing and developing programs.
Strong interpersonal skills and ability to interact effectively with other community agencies.
Ability to work independently while remaining engaged in a strong, mutually respectful team.
Clear, friendly and professional public speaking manner.
Excellent writing skills.
Knowledge of Microsoft Office (Word, PowerPoint, Access) and Salesforce.
Ability to handle multiple projects and prioritize.
Must have their own vehicle and provide car insurance.
Passion for service.
Good judgment and consensus-building skills.
Self-confidence.
Inspiring, creative, and compassionate.
Diplomatic and tactful.
High ethical standards.
Values diversity.
Sense of humor.

Nice To Haves

Willingness to work weekends and/or evenings.

Responsibilities

Guiding CERC to fulfill its mission through strategic planning.
Developing plans of approach for challenges in areas such as recruitment, selection, retention of ACMs, staff recruitment and selection, program expansion/reduction, deployments, training, relationships with BACR and California Volunteers, internal process improvement, and agency partner relationships.
Developing and maintaining relationships with CERC partners and other Community Based Organizations.
Recruiting new and potential Partner Agencies.
Planning events with partner agencies.
Conducting quarterly site visits with Project Coordinators.
Acting as a mediator when issues arise between agencies and ACMs or agencies and the program.
Participating in the BACR Leaders Group.
Streamlining communication between BACR, CERC, and CV.
Managing all regular reports and funding proposals to Government Agencies, BACR, and other funding organizations.
Ensuring the program does not exceed its budget.
Approving expenses/purchases.
Approving staff time sheets.
Conducting salary reviews.
Responding to all deployment requests from California Volunteers.
Managing budgets for deployments.
Assigning Project Coordinators and ACMs for deployments.
Managing relationships with requesting partners.
Supervising deployments, which will require spontaneous travel for on-site supervision.
Supervising all CERC Staff, including Project Coordinators and AmeriCorps Members.
Identifying needs and responsibilities of Project Coordinators and providing necessary support, coaching, and supervision.
Conducting regular check-ins with all Project Coordinators.
Observing and giving feedback to Project Coordinators regarding Team days, Trainings, and overall job performance.
Conducting performance evaluations for Project Coordinators.
Acting as an Advocate/Problem Solver for Project Coordinators in issues involving ACM’s, CERC and BACR Leadership, and Agency Partners.
Reviewing and auditing ACM files.
Ensuring Project Coordinators fulfill their responsibilities.
Helping Project Coordinators work effectively by establishing clear steps toward fulfilling goals and following up on those steps.
Keeping secure files with necessary paperwork for each Project Coordinator.
Providing training and professional development opportunities for Project Coordinators when possible.
Approving (signing) BACR paperwork for Staff (expense reports, check requests, staff time sheets, etc.).
Timely submission of paperwork as deemed necessary by BACR.
Taking the lead in strategic planning and visioning for CERC as a whole.
Attending and participating in Staff and Corps Member Trainings and Events.
Willingness to take on additional responsibilities when necessary and feasible.