Centralized Staffing and Scheduling Coordinator - Richmond Health Source Shared Services
About The Position
The Centralized Staffing and Scheduling Coordinator performs scheduling, staffing, and timekeeping responsibilities for designated work areas. The role creates and edits schedules, fills open shifts, manages timecards, and mobilizes staff to address needs arising less than 24 hours before a shift, including cancellations, flexing, floating, and unplanned vacancies. The coordinator also maintains unit and department schedules using an electronic staffing system and communicates with multiple stakeholders and leaders. The position supports nursing departments by preparing schedules in collaboration with nurse managers, matching specialty roles and skill mixes to unit needs, managing schedule requests, and arranging coverage for open shifts. It also handles timecard requests and records, prepares timecards for manager approval, distributes staffing reports, and assists with agency-resource allocation and other contract-labor duties. Other job-related duties may be assigned by the supervisor, subject to reasonable accommodation.
Requirements
- One year of experience with staffing and scheduling software.
Nice To Haves
- Associate degree in business, data management, or a related field.
- Previous experience in a healthcare setting.
Responsibilities
- Create and edit nursing department schedules in the electronic scheduling system according to hospital policies, procedures, and guidelines.
- Assign specialty roles based on each unit’s operational needs.
- Prepare accurate daily and shift work schedules reflecting forecasted needs in collaboration with nurse managers.
- Approve or deny schedule requests based on unit needs and skill mix, communicating with unit managers as appropriate.
- Balance and publish schedules after the self-scheduling period, determine role vacancy rates, and post incentive shifts according to ministry policy.
- Adjust schedules by acquiring additional personnel or reducing scheduled staff as needed.
- Contact available staff to fill open shifts and meet unit care requirements using available resources.
- Determine complex department staffing needs within 24 hours of a shift, arrange coverage in the staffing technology, and communicate with units.
- Receive sick-call notifications and manage unplanned shift vacancies.
- Evaluate staffing needs across the system and use technology to maximize inpatient resources while minimizing fiscal impact.
- Maintain unit and department schedules in the electronic staffing system.
- Communicate critical or immediate staffing needs to the nurse manager or designee.
- Approve or deny timecard requests with attestations, communicating with unit managers as appropriate.
- Prepare timecards for manager approval by reviewing and resolving exceptions.
- Maintain staffing-related records, files, and reports.
- Distribute reports to appropriate leaders as determined by the manager.
- Assist with allocation of agency resources and other duties related to contract labor.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
