Centralized Scholarships Coordinator

University of New Orleans • New Orleans, LA

2d

About The Position

The Centralized Scholarships Coordinator supports the administration and coordination of institutional scholarship programs and processes. The position serves as the primary administrator of the AwardSpring scholarship management system and works collaboratively with academic departments, Financial Aid, Enrollment Services, Finance, Advancement, the University Foundation, and other campus partners to support scholarship application processing, award administration, reporting, and communications. The incumbent is responsible for maintaining scholarship records, supporting scholarship selection processes, facilitating award administration, and providing customer service to students and campus stakeholders.

Requirements

• Bachelor's degree from an accredited college or university.
• Two (2) years of experience in higher education administration, financial aid, student services, scholarship administration, accounting, or a related field.
• Experience working with databases, reporting systems, or student information systems.
• Proficiency in Microsoft Office applications, particularly Excel.

Nice To Haves

• Experience administering AwardSpring or similar scholarship management software.
• Experience with Banner, Workday, or other higher education systems.
• Experience in student services, financial aid, scholarship administration, or related higher education functions.
• Demonstrated ability to manage multiple projects and deadlines.

Responsibilities

• Serve as the primary administrator for the AwardSpring scholarship management system.
• Configure and maintain scholarship applications, opportunities, workflows, eligibility criteria, and review processes within AwardSpring.
• Manage annual scholarship application cycles, including opening and closing dates, applicant communications, and system updates.
• Troubleshoot AwardSpring system issues and serve as the primary point of contact for users.
• Coordinate with AwardSpring representatives regarding system enhancements, training opportunities, and platform support.
• Develop and maintain AwardSpring documentation, procedures, and user guides.
• Train campus stakeholders on AwardSpring functionality and best practices.
• Maintain a centralized inventory of scholarship programs, including eligibility criteria, funding sources, donor restrictions, selection processes, and deadlines.
• Coordinate scholarship administration activities across academic and administrative units.
• Assist with processing scholarship awards and communicating scholarship opportunities and award notifications.
• Verify scholarship recipient eligibility and maintain scholarship records and supporting documentation.
• Assist with scholarship renewals, revisions, and updates as needed.
• Monitor scholarship activity and follow up with departments regarding pending scholarship selections.
• Serve as a liaison among academic departments, colleges, Financial Aid, Enrollment Services, Finance, Advancement, the University Foundation, and external scholarship sponsors.
• Respond to scholarship-related inquiries from students, faculty, staff, and external stakeholders.
• Assist departments and scholarship committees with scholarship administration processes and deadlines.
• Provide guidance and training to campus stakeholders involved in scholarship administration and scholarship selection processes.
• Maintain scholarship records, data integrity, and supporting documentation.
• Develop, generate, and distribute routine and ad hoc reports regarding scholarship applications, awards, recipients, funding activity, and operational performance.
• Analyze scholarship program data to identify trends, patterns, utilization rates, applicant demographics, award distribution, and other key performance indicators.
• Assess scholarship program outcomes and provide data-driven recommendations to improve processes, enhance student access, support enrollment goals, and maximize scholarship effectiveness.
• Serve as a resource to campus stakeholders by assisting with access to available scholarship data and reports and providing guidance on the interpretation and use of data for planning and decision-making.
• Compile and present findings, trends, and assessment results to university leadership and campus partners to support strategic decision-making and resource allocation.
• Assist with data collection, audits, compliance reviews, and internal and external reporting requests.
• Support record retention, documentation requirements, and continuous process improvement initiatives.
• Coordinate Louisiana Office of Student Financial Assistance (LOSFA) scholarship administration activities, including TOPS and other state aid programs, as assigned.
• Support compliance with institutional policies, donor requirements, and applicable state and federal regulations.
• Maintain accurate scholarship records and documentation.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level