Centralized Scheduler

Select Medical • Lyndhurst, NJ

3d • Hybrid

About The Position

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist. Our benefits package supports your career growth and personal well-being.

Requirements

• High School Diploma or equivalent required
• Proficiency in various computer applications/programs required
• Excellent written and verbal communication skills required
• Bilingual English/Spanish required

Nice To Haves

• Previous experience within a healthcare customer service setting preferred
• Answering heavy volume phone calls experience preferred

Responsibilities

• Possesses excellent communication and organizational skills
• Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers
• Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling
• Exhibiting excellence in customer service
• Provides excellent customer service through all phone interactions
• Ensuring an overall excellent patient experience

Benefits

• Mentorship and orientation programs
• Unmatched CEU program with paid national certifications
• Student debt benefit program
• Generous PTO
• Comprehensive benefits packages
• Company matching 401(k) retirement plans
• Specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)
• 1900 centers in 39 states, offering internal movement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED