Centralized Scheduler
About The Position
Baylor Scott & White Institute for Rehabilitation is seeking a Centralized Scheduler to join their team in Dallas, TX. This is a full-time position with varying hours between Monday - Friday, 7 am - 7 pm, with 8-hour shifts. The compensation is dependent on the candidate's years of experience and internal equity, with a minimum starting salary of $19 - $25 per hour. This is an on-site position, requiring applicants to come into the office. The centralized scheduling department is a high-demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics.
Requirements
- High School Diploma or equivalent required
- Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.
Nice To Haves
- Bilingual preferred
- Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
- One to two years medical billing and administrative experience preferred.
- Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
Responsibilities
- Answering incoming rollover calls from clinics
- Calling referrals received from provider sources
- Overall high call volume and returning patient’s voicemails
- Working out EPIC, Therapy source and other sites to obtain and call referrals
Benefits
- Health, Dental, and Vision insurance
- Life insurance
- Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
