Centralized Scheduler
Primecare Community Health•Chicago, IL
•$17 - $23•Onsite
About The Position
The Centralized Scheduler promptly answers phone calls from patients, schedules appointments, and verifies patient information, including demographics, insurance, and preferred provider.
Requirements
- Demonstrated computer knowledge required
- Bilingual in English/Spanish or English/Polish
- Excellent communication, interpersonal, and customer service skills
Nice To Haves
- Prior experience in a healthcare setting and utilizing an electronic medical record strongly preferred
Responsibilities
- Complete scheduling and documentation accurately and consistently in an electronic medical record (Athena)
- Verify and update patient’s demographic information by asking current phone, address, insurance, and emergency contact information
- Confirm patient’s PCP and ensure that continuity of care is maintained
- Adhere to HIPPA and confidentiality requirements
- Provide patients with accurate information, including appointment time, necessary arrival time, and any special requirements related to the visit
- Complete reminder calls for appointments
- Scheduling staff are expected to work a minimum of one (1) Saturday every four (4) weeks
Benefits
- 27 days of PTO each year, accrued each pay period
- 3 personal days
- 1 floating holiday
- 8 paid holidays
- Medical/Dental/Vision coverage available the 1st of the month following 30 days
- Company-paid life, short-term disability, and long-term disability coverage
- Discretionary 403(b) match and profit sharing after meeting service requirements
- Flexible spending accounts
- Accident & critical illness coverage
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
