Centralized Operations Administrator

Bulkley Valley Credit Union•Smithers, BC

1d•CA$56,006 - CA$65,889•Onsite

About The Position

Bulkley Valley Credit Union is seeking a Centralized Operations Administrator to support the overall operations of the credit union and play a key part in enhancing member experience, operational efficiency, and data quality. This role will contribute to compliance reporting, automation initiatives, quality control, and administrative functions that strengthen the brand and support the branches. The administrator will review loan and deposit documents for compliance, identify and report deficiencies for corrective action, and recognize opportunities to cross-sell credit union products and services. The successful candidate will demonstrate BVCU’s Enhanced Service Commitment, establish strong member relationships, and work collaboratively as a team member, setting a personal example of service and professionalism.

Requirements

Minimum of 3-5 years’ experience in lending in a financial institution, preferably with a credit union.
Experience plus education and/or training equivalent to 3-5 years will also be considered.

Responsibilities

Support the overall operations of Bulkley Valley Credit Union.
Enhance member experience, operational efficiency, and data quality.
Contribute to compliance reporting, automation initiatives, quality control, and administrative functions.
Review loan and deposit documents for compliance.
Identify and report deficiencies in documentation for corrective action.
Recognize opportunities and take appropriate actions to promote and cross-sell credit union products and services.
Refer members to other staff where appropriate.
Professionally demonstrate BVCU’s Enhanced Service Commitment to membership.
Establish and maintain strong member relationships.
Work as a member of the team.
Set a personal example of service and professionalism.