CENTRAL SCHEDULER

Beth Israel Lahey Health•Plymouth, MN

8d•$19 - $33•Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Per Diem; Based on department needs. This position works closely with the departments it schedules for as well as with physician offices. Performs clerical duties as assigned by and under the direct supervision of the Central Scheduling Supervisor. It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.

Requirements

A minimum of 2 years Patient Access /Patient Registration, Scheduling, Patient Accounts, or Physician Office experience required, in which there was direct hands on of verification of eligibility, obtaining referrals and authorizations, and/or registration of demographic and insurance information.
Medical terminology is required.
Problem solving, customer service with strong interpersonal skills.
Must type accurately 30 WPM.
Ability to work quickly and interact in a helpful, pleasant and courteous manner.
A majority of the position is working in a call center like atmosphere taking calls from patients one after another.
The ability to stay seated without interruption or distraction is required.

Nice To Haves

EPIC experience a plus.

Responsibilities

Responsible for verification of complete orders, selection of the correct procedure / test to be done based on the physician order, verifying insurance eligibility, checking medical necessity of test against diagnosis, referral and/or authorization verification and co-payment identification.
Taking patient phone calls to schedule or reschedule appointments, verifying and obtaining accurate patient demographic information, providing exam preparation instructions, and informing patients of any co-payment responsibilities.
Performing clerical duties as assigned by and under the direct supervision of the Central Scheduling Supervisor.