Central Scheduler

MOBILE MEDICAL RESPONSE INC • Saginaw, MI

12d • Onsite

About The Position

The Central Scheduler (CS) will create and fill schedules companywide, coordinating daily with Operations to meet resource/demand targets. The role involves maintaining communication and positive working relationships with staff to ensure a safe and efficient operation regarding staffing. The CS will also perform other duties as assigned by the Central Scheduling Supervisor and other Operations leaders.

Requirements

• High school diploma or GED equivalent
• Possess and maintain a valid Michigan driver license and maintain an acceptable driving record as defined by MMR’s insurance carrier
• Advanced computer skills including the ability to utilize a computer PC with Windows operating system
• Ability to operate office equipment, including but not limited to, copier, fax machine, scanner, monitor, multi-line telephone, printer, typewriter and calculator
• Proficiency with Microsoft Word and Excel
• Skilled in typing, data entry, electronic filing and document retrieval
• Must be well versed in secretarial skills, including grammar, spelling and telephone etiquette
• Excellent interpersonal relationship skills
• Excellent organizational and follow-through skills.
• Detail-oriented
• After training period must have a firm basic knowledge of ambulance operations and staff development
• Comprehension skills to read correspondence and material for filing. Material includes technical EMS material, medical terminology, memos and manuals
• Possess skills to write simple correspondence or reports with minimal direction
• Experience with personal computers, data entry, spreadsheets and word processing
• Ability to communicate effectively both verbally and in writing, in the English language
• Self-motivated and capable of working with others
• Ability to perform a variety of tasks, often changing assignments on short notice
• Ability to prepare and run basic reports from various database formats
• Ability to be flexible with work hours
• Must be at least 18 years old
• Suitable dexterity to operate standard office equipment.
• Capability to stand or sit for extended periods of time.
• Required activities: reaching, bending, stooping, grasping, feeling, repetitive motions, talking, hearing and visual activity.
• Capable of sitting or standing for extended periods of time.

Nice To Haves

• Associate’s degree preferred
• CPR certification preferred
• Vehicle Dealer Training for the State of Michigan preferred

Responsibilities

• Coordinate day to day with Operations in the process of filing open shifts or reductions in force to meet resource/demand targets.
• Maintain communication and positive working relationship with all staff to facilitate a safe and efficient operation regarding staffing.
• Prepare schedules for divisions and create schedule templates for all divisions.
• Add special events to the schedule.
• Manage time off requests and shift trades for road staff.
• Schedule staff for required education, employee development programs and specialty courses.
• Print QA reports as they relate to employees, medical control authorities, and MMR.
• Respect and hold in confidence, all information of a sensitive or confidential nature obtained in the course of professional work unless required by law to divulge such information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED