Central Scheduler - Clarksville Main ED (Weekdays)

Vanderbilt University Medical Center•Clarksville, TN

5d•Onsite

About The Position

The Scheduling Clerk is responsible for coordinating and managing patient appointments to ensure efficient scheduling and seamless patient experience. This role involves working closely with healthcare providers, patients, and administrative teams to schedule consultations, treatments, procedures, and follow-ups in a timely and accurate manner. The Scheduling Clerk also maintains accurate scheduling records, resolves conflicts, and provides clerical support to the facility's administrative functions.

Requirements

High School Diploma or GED (Required)
Relevant Work Experience
Less than 1 year of experience

Nice To Haves

Experience with electronic health records (EHR) or scheduling systems.

Responsibilities

Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions
Provides general administrative support, including answering calls, filing documents, processing appointment-related paperwork, and faxing information as needed.
Assists with patient check-in and registration, ensuring patients are properly checked in for scheduled appointments and providing any necessary instructions
Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.
Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
Manages scheduling conflicts, ensuring that appointments do not overlap and that resources (e.g., rooms, equipment, and staff) are properly allocated
Generates and maintains scheduling reports, tracking cancellations, reschedules, and appointment trends for departmental reporting and process improvements.