Central Processing/Sales Support

FS Builder Resources•Houston, TX

2d•Onsite

About The Position

Central Processing- Flooring Services Houston Flooring Services and our affiliated entities have continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business. As a Central Processor, you'll be the central point of contact for our customers and the internal sales team. You'll manage a variety of tasks crucial to maintaining smooth customer service and sales operations while ensuring customer satisfaction.

Requirements

Typing speed of at least 40 WPM preferred
Excellent communication and interpersonal skills
Adaptability and flexibility in a changing environment
Ability to thrive in a fast-paced work setting
Professional demeanor in all forms of communication
Strong multitasking abilities
Accurate and efficient data entry skills
High-level problem-solving capabilities
Leadership qualities, including a sense of urgency and initiative
Ability to work effectively both in a team and independently
Capability to complete tasks within specified timeframes

Responsibilities

Monitor builder portals daily
Review incoming purchase orders by commodity to verify accuracy of requested materials
Utilize programs to calculate area dimensions and accurately determine material quantities
Develop color floor plans and wall tile diagrams and upload to house files
Schedule installation according to builder timelines, lead times, and availability
Manage and resolve revisions, material backorders, installation related issues and scheduling conflicts
Manage and respond to builder communications, purchasing managers, field superintendents and internal departments
Run multiple reports as needed
Maintain accurate records and databases