Central Operations Specialist II
About The Position
The Central Operations Specialist II (COS II) is an onsite position and does not have remote opportunities. The Central Operations Specialist II (COS II) is responsible for a variety of functions in the Central Operations Department, including CDARS/ICS, Reconciliations, Exception Items, Direct Link Risk Review (DLRR) fraudulent check review, Stop Payment Review, Chargeback processing, ACH transaction processing, Certifications, Report review, and backup for various Wire Department functions. The COS II will assist with monthly certifications, general ledger reconciliation, dormant accounts, CD holds, as well as other certifications. The COS II works closely with the Central Operations Officer, the Operations Administrator, and the Director of Deposit Operations to learn the duties of the Central Operations Department and related functions. This position will provide support to branch personnel, in a friendly, professional and efficient manner. The COS II will also assist in covering a variety of other clerical duties which includes answering the telephone, processing incoming and outgoing mail and packages, processing long term storage requests, and directing incoming calls and in-person visitors. The COS II will also assist the Central Operations and Wire/ACH departments with other duties and projects as required. This position will perform all duties accurately, timely and efficiently, and according to Bank policies, procedures, and regulatory guidelines.
Requirements
- High school graduate or equivalent
- Knowledge of Back Office and Branch Operations
- Knowledge of Deposit Related Compliance laws and regulations
- Basic understanding of banking products and services
- Minimum 2 years of experience in banking operations
- Good communication skills
- Professional appearance, dress and attitude
- Good problem-solving skills
- Good math skills
- Ability to use Microsoft Office software package
- Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, telephone, encoder and paper shredder
Nice To Haves
- Self-starter with an entrepreneurial spirit who thrives in a team environment
Responsibilities
- CDARS/ICS
- Reconciliations
- Exception Items
- Direct Link Risk Review (DLRR) fraudulent check review
- Stop Payment Review
- Chargeback processing
- ACH transaction processing
- Certifications
- Report review
- Backup for various Wire Department functions
- Assist with monthly certifications, general ledger reconciliation, dormant accounts, CD holds, and other certifications
- Provide support to branch personnel
- Answer the telephone
- Process incoming and outgoing mail and packages
- Process long term storage requests
- Direct incoming calls and in-person visitors
- Assist the Central Operations and Wire/ACH departments with other duties and projects as required
- Perform all duties accurately, timely and efficiently, and according to Bank policies, procedures, and regulatory guidelines
Benefits
- Medical
- Dental
- Vision
- 401K
- Long and short term disability insurance
- Flexible spending account
- Generous vacation and sick policy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
