Central Office Clerk

Associated Grocers of New England•Pembroke, NH

3d•Onsite

About The Position

The Central Office Clerk position is responsible for maintaining and updating filing and database systems, printing and sorting customer documents, and managing the receiving schedule. This role involves communicating with various stakeholders, supporting warehouse operations, and ensuring accurate data entry. The clerk will operate office machines and fulfill batch orders, performing other duties as assigned.

Requirements

High school diploma or equivalent.
Knowledge of MS Office applications to include Word, Outlook and Excel.
Effective communication and interpersonal skills.
Attentive to detail and strong organizational skills.
Ability to work in a fast-paced environment which requires the ability to multi-task as well as prioritize assignments based on operation needs.
Ability to work early A.M. shifts, nights, weekends and holidays as required.
Strong attention to detail and organizational skills.
Ability to develop knowledge of warehouse operations, systems and procedures as needed to meet position accountabilities.
Ability to use sound reasoning and ascertain all relevant information to support decision making.

Responsibilities

Maintain and update filing and database systems.
Print and/or sort all customer documents including invoices, statements and other time sensitive materials accurately to ensure timely delivery.
Print the receiving schedule and create purchase orders when needed.
Utilize dock scheduler program along with operational knowledge to schedule receiving appointments to maintain efficient inbound processes.
Communicate with customers, employees, and other individuals to answer questions.
Support warehouse operations through ensuring all necessary equipment and supplies are available and accounted for as needed.
Identify deficiencies with adherence to warehouse employee job methods that affect office procedures. Bring these to the attention of the employees involved where appropriate and report to supervision.
Interact with warehouse personnel as needed to help with their assigned duties.
Ensure accurate data entry and processing to support various warehouse processes.
Operate office machines, such as: photocopiers and scanners, fax machines, voice mail systems, and computers.
Fulfill batch orders by separating order stickers by order number and placing them in batches for the order selectors.
Performs other duties as assigned or required.