Central Office Assistant

Chapman University CareersIrvine, CA
Onsite

About The Position

Provide administrative and office support for the Residence Life Central office.

Requirements

  • Little to minimal prior experience.
  • Ability to learn and retain support process.
  • Familiarity with Microsoft Office Suite.

Responsibilities

  • Answering phones
  • Arriving to shifts on time
  • Communicating accurate and timely information
  • Supporting departmental operations
  • Providing quality customer service experiences – both over the phone and, in-person
  • Adhering to the Family Equal Rights and Privacy Act ( FERPA )
  • Using Homebase (scheduling website) to clock in for shifts, update availability and initiate shift changes.
  • Assisting with ID card issues and ID card printing
  • Attending and participating in staff meetings.
  • Conducting laundry walks if necessary
  • Handling the checkout of supplies and practice rooms
  • Using a desktop computer and telecommunication software
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