CENTRAL INPUT ANALYST I

Stockman Bank of Montana•Miles City, MT
•Onsite

About The Position

Central Input Analyst I Central Operations | Full-Time | Miles City, MT Join Montana's Premier Community Bank At Stockman Bank, our people, values, and commitment to exceptional service have helped make us Montana's premier financial center. We are a Montana-born company built on integrity, expertise, and long-term relationships. Our teams are locally focused, community oriented, and dedicated to helping customers and coworkers succeed every day. We're looking for a detail-oriented, service-minded Central Input Analyst I to join our Central Operations team. If you enjoy problem-solving, working with technology, supporting others, and making an impact behind the scenes, this could be the perfect opportunity for you. What You'll Do As a Central Input Analyst I, you'll play a key role in supporting branches across our organization by processing requests, maintaining account information, and ensuring operational accuracy. You'll work closely with internal customers and help safeguard the quality and integrity of our banking systems.

Requirements

  • Strong commitment to delivering exceptional customer service.
  • Ability to learn new systems and processes.
  • Excellent organizational and multitasking skills.
  • Dependable, accurate, and detail-oriented work habits.
  • Basic proficiency with Microsoft Office, including Word, Excel, and Outlook.
  • Strong communication and teamwork skills.

Nice To Haves

  • Previous banking experience or familiarity with banking terminology.
  • Experience in customer service.
  • Experience with the Fiserv banking platform.
  • Strong attention to detail and quality control.

Responsibilities

  • Processing account maintenance requests and updates for all account types.
  • Reviewing and resolving non-posted transactions.
  • Performing debit card maintenance reviews.
  • Conducting quality assurance reviews of work completed by team members.
  • Reviewing business analytics reports as assigned.
  • Assisting branch personnel with account setup, account changes, and operational inquiries.
  • Cross-training in additional operational functions to support team success.
  • Maintaining compliance with banking regulations, policies, and procedures.

Benefits

  • Opportunities to expand your knowledge through cross-training
  • Develop expertise in banking operations
  • Contribute to a culture where employees support one another and take pride in delivering outstanding service.
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